Questions from a new employer
Hello sir, Thx for this amazing service for employers, however, I have few questions please: 1- Paypal is restricted in my country, can I pay through my credit card like http://www.freelancer.com? or via http://www.2co.com? 2- If not, can i pay via bank wire transfer? if yes, what is your account details to do the transfer? 3- How much do u charge on each deposit in my guru's accoutn? and how much do u charge when I employ a person? Thx
Thank you for your kind words, Hassan.
If the Freelancer has agreed that he/she will issue a refund if the project is not delivered on time, you should have no problem getting a refund from him/her. If he/she opts to dispute your request for a refund and the matter goes to arbitration, the arbitrator will take more than that one statement into consideration. For example, did you respond promptly to the Freelancer's questions? If you were delayed in responding, did your delay cause the Freelancer's delay? Did you expand the scope of the project? If so, was the timeline adjusted to compensate for the additional work? Was any portion of the completed work delivered and accepted?
There is a lot the arbitrator must take into consideration. I can't make any guarantees regarding an outcome based on one line in an agreement. I'm sorry.
If you want to learn more about the arbitration process, please visit the Dispute Resolution section of our Help Center.
answered Aug 10 at 02:53 PM
Stacy - Guru.com Team ♦♦
This is a somewhat difficult question, Technically, yes you can get refunded if the conditions are not met. On the other hand, unexpected things come up when working on a project.Equipment malfunctions, Software programs crash, Clients don't respond to questions in a timely matter this delaying the job, the work becomes more complex because of problems implementing it, and clients may throw in some extra stuff.
Also, once you pay out any funds from SafePay, it's up to the freelancer whether or not to refund that back to you. Probably they won't since they will consider that they have produced work and are entilted to something. And once the freelancer has those funds, neither you or Guru can force them to return that money to you.
Of course, legally you can pursure them for the return of those funds, but that would have to be done totally on your part. Here in the U.S. once you locate them, IF they are also in the U.S. you can take them to small claims court to recoop your money. If they are located in another country, well, I don't know the legal system, but I'm assuming there's not much you can do if that's the case. I also don't know the legal laws in other countries,