How can I refund money to client?

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Asked Jun 08 at 03:57 PM

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Alexandr Podvalny
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what should I do?

Jun 08 at 04:26 PM Alexandr Podvalny
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2 answers:

Here's Guru's explanation for issuing refunds for invoices already paid and funds released to you:


http://www.guru.com/help/freelancer-help-center/get-paid/guru-invoicing/#how-do-i-issue-a-refund-to-an-employer

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answered Jun 08 at 04:38 PM

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Maarit Durity
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but if the payment was not released. Client paied a safepay request but then asked me to refund money.

Jun 08 at 04:46 PM Alexandr Podvalny
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All you have to do is go to "Manage Safepay Requests" under "Payments".


Locate the client's payment and on the right side you will see a link "issue refund". Enter in the amount you're refunding (full or partial) and it will go back to the employer once you submit it.

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answered Jun 08 at 05:19 PM

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Maarit Durity
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Thank you!!!!!!

Jun 08 at 05:35 PM Alexandr Podvalny
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