Guru.com Profile - CBacon
Find this profile here: http://www.guru.com/freelancers/Word-Processing-Data-Entry/Ohio/Toledo/439501
|Tagline:||The professional has not entered a tagline.|
|Photograph:||No images have been uploaded.|
|GMT:||Eastern Standard Time|
|Category rank:||8015 in Admin Support|
|Money (all time):||$0.00|
|Min. project budget:||Not specified|
|Member since:||20 Apr 2004|
|Last sign In:||15 Nov 2012 9:27 AM ET|
|Quotes submitted:||0 in last 30 days|
|Highest degree:||Associate's Degree|
|Software skills:||MS Office (Access, PowerPoint, Publisher and Word)
MS Works (Database, Spreadsheet and Word Processor)
MS Office Project 2003 (Project Management Software)
SmartDraw 2007 (Graphics Software similar to MS Visio)
Adobe Dreamweaver CS3 (Web building)
|Additional skills:||Knowledge Worker (Data Entry)(Word Processing)
As a Data Entry/Word Processing Professional I possess the essential skills needed in today's modern workplace. I have the interpersonal and business skills required to succeed and a basic understanding of computer and Internet usage, including security. Also, I perform word processing tasks, deal with spreadsheets, and create presentations on a computer.
I have quite a bit of experience with Customer Service - I'm responsible for dealing directly with the public, usually in person or by telephone. As a customer service representative I handle such tasks as soliciting orders for goods and services; investigating and resolving customers' inquiries concerning merchandise, service, or billing; and examining pertinent information to determine the accuracy of customer complaints and responsibility for errors. Additionally, I notify customers and appropriate personnel of findings, adjustments, and recommendations; complete records; and prepare reports dealing with orders, complaints, and adjustments.
|Industries:||Technology & Internet
|Highlights:||· Organized and technical with excellent communication abilities: increased supervisor productivity by drafting written communications (letters, memos, proposals, and reports using Microsoft Office software).
· Strong communication skills and professionalism: as weekend assistant supervisor, increased productivity and eliminated customer wait time by monitoring customer assistance.
· Solved problem of patient information retrieval: edited and formatted patient information to a more managed form. Improved productivity through troubleshooting and computer technical support.
· Proficient customer service skills in the area of problem identification. Resolved customers' inquiries concerning merchandise, service, and billing. Increased the companies' revenue by satisfying customers.
|Work terms:||The professional has not written profile Work Terms.|