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Bob O'Brien (ID: 472403)
process intelligently
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Business Consulting
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Earnings (Year):
$0
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Summary
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| Member Since: |
July 31, 2004 | 0 quotes in last 30 days
| Last Signed in: July 21, 2008
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| Location: |
Columbia, South Carolina | United States |
| Would work on site: |
Yes |
| Earnings (All Time): |
$0 |
Earnings by Skill (Year): |
| Business Consulting |
$0 |
| Business Development |
$0 |
| International Outsourcing |
$0 |
| Operations Management |
$0 |
| Project Management |
$0 |
| Training |
$0 |
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Feedback |
| Rate: |
Min. Rate: $150.00 | Min. Budget: $0.00 |
Work Terms |
| Industries: |
Education, Energy, Professional Services, Technology & Internet, Utilities |
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Highlights
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• Over 28 years' practical Information Technology management experience, with a realistic understanding
of market constraints and opportunities.
• Track record of responsibility for managing business units and complex projects, both domestic and
international, representing millions of dollars of investment.
• Conceptual talent for seeing "the big picture", pinpointing an organizational objective, and setting goals
and priorities to achieve it.
• Effective in motivating and managing a harmonious staff of ethnic and cultural diversity.
Consulting:
• Managed major $1.5M Customer Information System project for a large U.S. utility.
• Conducted an IT Project Audit for a Virginia Utility company.
• Provided project management services for multi-million dollar software systems implementation with customers including an international engineering firm, national real estate corporation, 2 northern California transit districts, large defense contractor, Canadian Oil Company and 4 universities.
• Managed the implementation of student information and financial systems at various Middle Eastern universities. Assisted customers in adapting products for use in the Arab world, e.g., translating portions of the system to Arabic, developing dual-language training and operations and meeting government regulations.
• Supervised the development and implementation of a state wide Insurance system for the State Government Insurance Office of Victoria, Australia. Developed a Land Valuing System for the Valuer General Department of the New South Wales Government.
• Developed Hospital Material Management, Inventory Control and Financial Accounting Systems.
• Developed Media Advertisement Studies and Planning, involving both circulation and demographic target population analysis; 10-year projected U.S. Census.
Director of Quality Assurance and Control:
• Established and managed the Project Office.
• Implemented quality assurance processes under the framework of the Capability Maturity Model (CMM).
• Member of management team that established and managed two offshore engagements.
• Developed quality control processes that improved product quality 65%.
Director of Software Development:
• Responsible for $6M budget and a staff of 50 employees and the preservation of $15M maintenance revenue.
• Managed the implementation of CMM best practices for the development of Customer Service application software products for the utility industry market.
• Directed B2B and B2C product content to satisfy emerging eBusiness requirements in the Utility market.
• Responsible for 3rd party alliances.
• Assured Year 2000 compliance of Customer Management and Supply Chain Utility industry software products.
Manager, International Product Implementation:
• Managed all higher education post-sales activities of software products outside the US, including management of implementation staff, after-sale contract administration and profitability. Represented 20 customers worldwide and $10M revenue.
• Investigated new international markets and determined potential success of product and service offerings in targeted markets. Expanded company's presence in software markets outside North America.
• Assumed primary responsibility for all business activities in the Pacific Rim.
Data Center Operations Manager:
• Managed all operations activities for an Australian data center that provided data processing services to more than 250 commercial and retail clients. Managed a staff of 30.
• Increased revenues by 15% annually through development of efficient operating procedures, more effective scheduling of the workload and control of expenses.
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Skills
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| Years of Experience: |
30 year(s) |
| Highest degree: |
High School Degree |
| Software Skills: |
No information provided |
| Additional Skills: |
Process Engineering, Project Office, Software Development, Software Testing, Software Evaluation, Risk Management |
| Tested Skills: |
 |
| The Freelancer has not taken any Skill Tests. |
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Work Terms
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My Values:
- Work creatively, efficiently and diligently to meet my clients' needs
- Be honest in all dealings with clients, business parnters and associates
- Treat everyone with respect and fairness
- Listen carefully and maintain clear lines of communication
- Do what I say we will and abide by my agreements
Communications
I prefer to establish a communications plan at the start of each project so everyone has a clear expectation from the start how we will communicate.
Availability
I am generally available Monday through Friday 8:30AM - 5PM Eastern time. Other times can be arranged depending on the circumstances.
Payment Method
The SafePay Escrow method is the preferred payment method for all business.
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process intelligently
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Global Region
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| Country: |
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United States |
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| Profile |
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