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24x7 Easy Support (ID: 1233032)
Outstanding Quality Delivered On Time And Within Budget
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Admin Support
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Earnings (Year):
$0
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Company Info
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| No. of employees: | More than 100 |
| Year established: | 2000 |
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We are a 24x7 technology savvy company based in India, New Delhi, focused on core programming as well as support services (An IT based BPO Company) with manpower strength of 175 with varied expertise, serving our clients from past 8 years and have more than 100 credentials to our credit we can be your best choice.
Currently we are catering 7000 - 8000 chats and 5000 – 6000 Emails DAILY with the experience of handling various inquiries such as refunds/returns, shipping information (FedEx, UPS and USPS), assisting with orders, mail orders, payment information, Desktop software support, Web-hosting support and windows support.
Our team is composed of young, highly skilled and educated persons, willing and able to get the job done with optimum results. All our staffs are college graduate, proficient in all MS Office applications, has high level of business etiquette and all are team players. The most professional team of young and skilled personnel who are ready to take on every task assigned to them.
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Management Team
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The company has not entered any Management Team Members.
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Featured Employees
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The company has not entered any Featured Employees.
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Summary
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| Member Since: |
November 06, 2009 | 0 quotes in last 30 days
| Last Signed in: May 10, 2012
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| Location: |
New Delhi, Delhi | India |
| Would work on site: |
No |
| Earnings (All Time): |
$0 |
Earnings by Skill (Year): |
| Admin Support |
$0 |
| Bulk Mailings & Lists |
$0 |
| Data Entry |
$0 |
| Other - Admin Support |
$0 |
| Research & Fact Checking |
$0 |
| Virtual Assistants |
$0 |
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Feedback |
| Rate: |
Min. Rate: $8.00 | Min. Budget: $100.00 |
Work Terms |
| Industries: |
Consumer Goods & Services, Health Care, Technology & Internet, Telecommunications, Utilities |
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Highlights
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24/7 IT Support is an IT company which has been set up, keeping in mind the goals of today’s’ modern companies, both to handle their customers and technical processes.
Technical support
Web hosting is the highest need of companies these days for which they need an adequate amount of support. 24/7 easy support allows companies to gain the maximum momentum from their own services.
The companies benefit from our endless support which is a must for them to carry out their technical jobs. The professionals of our company are educated enough to provide both Tier 1 and tier 2 support regarding web hosting to companies.
Non technical support
After hours Customer handling-Such customer handling on time is quite important so that the customers don’t start running away to competitors when their queries are not solved. So, our support staff can handle all the telephone calls made by customers.
Phone sales-Outbound calling has always been quite crucial for companies. They also need such support to make sure that the leads are aggressively pursued for making sales.
Database verification service-The database of a company is updated on time because otherwise a lot of sales orders can be missed.
Our Areas of Expertise are:
Dedicated 24x7 support system
Single point of contact
Reliable Quality Assurance System
Time bound project completion
Full life cycle solution ensuring that your systems are up-to-date with your business growth.
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Skills
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| Years of Experience: |
10 year(s) |
| Highest degree: |
Master's Degree |
| Software Skills: |
Specialist In
* Kayako
* LivePerson
* PHPLiveChat
* eTalkup
* Windows : 98, XP, ME, NT, 2000, Longhorn, Vista and Windows 7
* Office 2007
* Teamviewer |
| Additional Skills: |
Experts in Admin support
* 24x7 Live Chat Support
(Technical and Non-Technical)
* Technical Support (Voice)
* Customer Support (Voice)
* Email Support
(Technical and Non-Technical)
* High Speed Data Entry
* Data Conversion
* Data Encoding
* Internet Research
* Web Content Data Entry and Editing
* E-Commerce Product/Catalog Maintenance
* Online Store Maintenance
* Bulk Mailing
* Image and Form Processing
* Mailing List Development
* Blog Setup and Posting
* Contact Information Gathering
* Pulling Data from Websites/Portals
* HTML/PDF Data Extraction
* Real-time Monitoring of Websites |
| Tested Skills: |
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| The Company has not taken any Skill Tests. |
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Work Terms
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Financial & Business terms:
* Payment Options: Flexible
* Open to any NDA
* Earliest Turnaround
* Everything is secured by our Privacy Policy.
Our Key features:
* Excellent Communication
[ Video Chat, Voice Chat, Text Chat and Email ]
* Team of young, highly skilled and educated persons
* 24x7 technology savvy company.
* Outstanding quality delivered, On time within Budget
Live Chat and Email Support
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1 Week No Obligation trail run.
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My Account URL
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Contact this Freelancer Now!
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Instant Messenger
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The Freelancer has not entered IM information.
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Global Region
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| Country: |
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India |
| GMT: |
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(GMT+05:30) Chennai, Kolkata, Mumbai, New Delhi |
| Local Time: |
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4:00 AM |
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| Profile |
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