whenry, Washington, DC, Database Consultant, Mobile Applications, Telephony Consultant, IT Trainer, Technology Expert

whenry

Washington, DC | United States

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whenry (ID: 292095)

	Programming & Databases
	Feedback: None Reviews: 0 Earnings (Year): $0

Summary

Member Since:

July 26, 2001 | 0 quotes in last 30 days | Last Signed in: October 28, 2009

Location:

Gaithersburg, Maryland | United States

Would work on site:

Yes

Earnings (All Time):

Earnings by Skill (Year):

Programming & Databases	$0
Database Design	$0
IT Training	$0
Mobile Applications	$0
Other - Technology Projects	$0
Telephony Applications	$0

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Rate:

Min. Rate: $30.00 | Min. Budget: $0.00

Work Terms

Industries:

Construction & Building, Health Care, Non-Profits & Charities, Technology & Internet, Telecommunications

Highlights

Point of contact for initiation of technology support service requests. Performs day to day LAN, PC and help desk administration including account creation, password resets, queue maintenance, system backups, hardware and software installations. Provides problem resolution pertaining to LAN/PC issues, user knowledge, known system and/or application error conditions. Performs day to day administration of Lucent/Avaya Definity G3R telephone switch (PBX), voice mail (Intuity AUDIX) and Tapit call accounting systems. Provides problem resolution pertaining to Lucent/Avaya Definity G3R telephone switch (PBX), voice mail (Intuity AUDIX) and Tapit call accounting systems. Prepares documentation for system procedures and problem resolution. Provides user training, maintains contact with vendors and makes service requests as needed.

Skills

Years of Experience:	No information provided
Highest degree:	Bachelor's Degree
Software Skills:	No information provided
Additional Skills:	Ability to install, configure, upgrade, troubleshoot and maintain computer workstations, HP network and desktop printers. Desktop support of Windows XP, Corel Suite and MS Office. PC setup, ghost, Novell 6 administration (access and security) including GroupWise 6.
Tested Skills: