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Documentation Guru (ID: 432834)
Taking the "technical" out of technical documentation.
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Writing, Editing & Translation
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Earnings (Year):
$0
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Summary
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| Member Since: |
March 28, 2004 | 0 quotes in last 30 days
| Last Signed in: January 27, 2013
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| Location: |
Raleigh, North Carolina | United States |
| Would work on site: |
No |
| Earnings (All Time): |
$135 |
Earnings by Skill (Year): |
| Writing, Editing & Translation |
$0 |
| Copywriting |
$0 |
| Other - Translation |
$0 |
| Resumes & Cover Letters |
$0 |
| Technical Writing |
$0 |
| Web Content |
$0 |
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Feedback |
| Rate: |
Min. Rate: $40.00 | Min. Budget: $0.00 |
Work Terms |
| Industries: |
Education, Media & Entertainment, Non-Profits & Charities, Technology & Internet |
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Highlights
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Manage technical documentation department at fast-paced software company. Department also encompasses usability testing, software quality assurance, and customer support.
Wrote and developed online help system for web-based software using MadCap Flare, which is the quickly overtaking RoboHelp as the most popular HAT (help authoring tool).
Wrote and edited technical and user manuals for Robotic Pharmaceutical System.
Developed style guide for IBM.com PC Support website.
Developed curriculi to teach technical writing to IBM content authors, to teach technical writing to NC State engineering students, and to teach technical concepts to Be Free customers and employees.
Teach technical writing courses at NC State University. Edit and provide feedback on hundreds of documents each semester.
Edit nearly a hundred engineering student resumes and cover letters each semester at NC State University.
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Skills
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| Years of Experience: |
10 year(s) |
| Highest degree: |
Master's Degree |
| Software Skills: |
Microsoft Word, Visio, Excel, FrontPage and PowerPoint; MadCap Flare; Adobe FrameMaker, RoboHelp, Indesign, Photoshop, Captivate, PageMaker, Dreamweaver and Fireworks; NetObjects Fusion; Testuff Test Case Database; Lighthouse Bugtracker; ZenDesk Helpdesk; SiteChatter Live Help |
| Additional Skills: |
Translation to Brazilian Portuguese as part of team with my native Brazilian wife, who was born and raised near Sao Paulo and is currently pursuing her degree here in the U.S. (she is a permanent resident and authorized to work).
GUI design and Usability testing.
Software Quality Assurance, including writing test cases as well as stories and scenarios for test-driven design. |
| Tested Skills: |
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| The Freelancer has not taken any Skill Tests. |
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Work Terms
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I prefer to conduct business via e-mail and over the phone, though I will gladly meet with you in person if you are in the Raleigh, NC area. I am also available via online chat and Skype.
I prefer to be paid by check, though I will also consider other methods of payment.
Although I do work full-time as a manager at a software company, I am available in the evenings and on weekends to meet with you via phone or chat (or in person if possible).
I prefer to keep in close communicate with you to ensure my work is meeting your needs. At minimum, I would like to stay in contact via e-mail at least twice weekly to keep you appraised of my progress and let you provide feedback on completed work.
I appreciate positive feedback from employers, and I will gladly leave feedback in return.
I look forward to helping you with all of your documentation needs!
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Global Region
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| Country: |
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United States |
| GMT: |
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(UTC-05:00) Eastern Time (US & Canada) |
| Local Time: |
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6:58 PM |
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| Profile |
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