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CopperCreek Usability, User Insight (ID: 1488773)
Usability Testing, User Experience Analysis and Consulting
Samples:
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Websites & Ecommerce
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Earnings (Year):
$0
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Summary
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| Member Since: |
February 03, 2012 | 0 quotes in last 30 days
| Last Signed in: November 25, 2012
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| Location: |
Colorado Springs, Colorado | United States |
| Would work on site: |
Yes |
| Earnings (All Time): |
$0 |
Earnings by Skill (Year): |
| Websites & Ecommerce |
$0 |
| Other - Internet Marketing |
$0 |
| Testing & QA |
$0 |
| Usability Testing |
$0 |
| User Experience Design |
$0 |
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Feedback |
| Rate: |
Min. Rate: $75.00 | Min. Budget: $2,500.00 |
Work Terms |
| Industries: |
Consumer Products, Education, Management Consulting, Internet & Ecommerce |
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Highlights
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- In the early days of the Web, led the user experience design, launch, and management of HP's int'l online educational initiatives with engineering universities worldwide.
- Led the teams that developed the user experience for HP's first e-commerce systems and online ordering – the first online ordering ever launched worldwide.
- Founded 4 interactive companies since 1998 focused on user experience, content development, e-learning, with clients in all 50 states.
- Designed and built 300 hours of in-depth interactive programs for youth and adults.
- Designed, built, launched two content management systems and the user interfaces.
- Won $150,000 in venture funding for user experience technology.
- Led R&D of extensive set of interactive financial education programs for the largest financial documents company in the U.S.
- These professional and creative endeavors ensure my:
Deep understanding of all aspects of online business success for interactive companies, including strategy, business models, user experience, use models, information design, research, content development and management, and more.
Extensive awareness, understanding, working knowledge of leading-edge interactive and user experience models, systems, methodologies, and technologies.
Skill in monetizing interactive systems and products, including research, design, construction, user testing, pricing, launch, marketing, channels, and management.
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Skills
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| Years of Experience: |
25 year(s) |
| Highest degree: |
Bachelor's Degree |
| Software Skills: |
I’ve directed hundreds of user research sessions and projects for a variety of clients, using a variety of methods, direct/indirect, primary and secondary, quantitative and qualitative, including in-lab and remote usability testing, user experience analytics, competitive analysis, surveys, direct customer visits, focus groups, remote interviews, business data mining, and market scanning. Some of my usability clients include Hewlett-Packard, Wells-Fargo, University of Colorado, Deluxe Corporation, Agilent Technologies, & McKesson.
Some of my skills/services:
Techsmith Morae Usability Testing Suite
SnapShot FAST Usability Assessment
Full Service Usability Consulting
Usability ROI Analysis
User Experience Analytics
Landing Page Optimization
Conversion Rate Optimization (CRO)
Lab and Remote User Testing
Usability Heuristics Analysis
Usability Competitive Analysis
Usability Project Management
Usability Subcontracting
Eye Tracking, Click Tracking, Heat Maps
Five Second Test
Wireframe Development / Early Testing
Information Design and Architecture
Web Site Surveys
Market Research
Instructional Design
Server/web site design, html, hosting
iPad-based Personal Learning Environments
Custom/proprietary LMS design, management, maintenance
Project management / account management skills, tools, systems
Extensive market research / market scanning skills
Articulate Suite
Adobe eLearning Suite
Audio, video, multimedia production
PowerPoint, all MS tools
Moodle
Joomla
Wordpress |
| Additional Skills: |
My approach to user experience analysis and usability testing employs a qualitative data driven process and a holistic, qualitative narrative about real users and why they are on the client’s site. The quantitative process includes:
- Heuristics: assess key industry-standard norms for navigation, language, layout, and messaging.
- Native functionality: ensure the system works on local user devices and computers by testing remotely from users' offices, homes.
- Relevance: interview users about their needs, expectations, and how the site is useful for what they need to accomplish now.
- Task analysis: define and specifically confirm that a variety of users can achieve desired outcomes, consistent with clients’ specific business goals.
- Seamlessness: determine if the user can easily move from web to phone, email, printed materials, other web sites or apps, or otherwise demonstrate that the user experience is not built in optimized silos.
- User Experience (UX) Analytics: capture and analyze the behavior and online dynamics of the entire user population, then correlate to the in-depth qualitative discoveries below. Data sets may also include surveys, web metrics, click-paths, and much more.
The qualitative process goes beyond linear tasks, data analysis, and technical functionality. Users don't act in a linear fashion. Their online behavior includes discovery, learning, experimentation, distractions, and individual learning styles |
| Tested Skills: |
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| The Freelancer has not taken any Skill Tests. |
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Work Terms
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Negotiable. Usually bid per project, 50% due at start, 50% on completion. Work onsite or remote. Have full usability lab setup, software, analysis, and will travel with it. Often test users nationwide from my facility, client facilities, and major U.S. cities.
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Global Region
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| Country: |
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United States |
| GMT: |
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(UTC-07:00) Mountain Time (US & Canada) |
| Local Time: |
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3:25 PM |
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| Profile |
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