Pericia-Scott, Anaheim-Santa Ana, CA, Network Administrator, System Consultant, Tech Support, Telephone Systems, Wireless Networks

Pericia-Scott

Diamond Bar, California | United States

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Pericia-Scott (ID: 1249596)

Expert Trixbox VoIP Telephone System Support

Samples:

	Networking & Telephone Systems
	Feedback: None Reviews: 0 Earnings (Year): $0

Summary

Member Since:

December 22, 2009 | 0 quotes in last 30 days | Last Signed in: October 02, 2010

Location:

Diamond Bar, California | United States

Would work on site:

Yes

Earnings (All Time):

$125

Earnings by Skill (Year):

Networking & Telephone Systems	$0
Network Administration	$0
System Administration	$0
Technical Support	$0
Telephone Systems	$0
Wireless Networking	$0

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Rate:

Min. Rate: $62.50 | Min. Budget: $250.00

Work Terms

Industries:

Management Consulting, Computer Hardware, Computer Software, Internet & Ecommerce, Telecommunications

Highlights

My specialty is consulting. I enjoy empowering my clients with as much skill to manage their own systems. Many of my clients would prefer that I just take care of things so that they don't have to worry about details. However, in a crisis, it is so important to have acquired at least a general understanding of how your systems functions.

I am very skilled at telephony systems, but I prefer to approach my consulting from the customer point of view and try to be conscience of kind of first impression a customer will get when they call into a business for the first time. I know I have sat on hold or got lost trying to get to a human in many call processing systems. This is my motivation to engineer systems that are as efficient as possible and leaves the customers with a positive first impression of the business.

Skills

Years of Experience:	10 year(s)
Highest degree:	Associate's Degree
Software Skills:	Linux, Windows, Asterisk, trixbox, FreePBX, Open Office, Microsoft Office, Quickbooks, SugarCRM, Google Apps Configuration, Joomla!,
Additional Skills:	Link trixbox remote office systems with integrated extensions, remote home-office extensions, configuring custom music-on-hold music/messages, recording custom IVR greetings, FreePBC IVR & Time Condition configuration.
Tested Skills:

The Freelancer has not taken any Skill Tests.

Work Terms

I try to make sure that everything about the project is clear and understood by both parties before beginning a project. If I have any doubts about my own abilities or whether a particular function is even feasible, I like to be clear and up-front with my customers.

I often say that I know a lot, but I'm amazed at what I still don't know. I do know that I am always learning new things that will make me that much more productive on the next project, and there is nothing that I can't learn.

I like the escrow payment process. This allows the customer to try out new freelancers without the fear of being taken advantage of. Even outside of Guru I would never charge my clients for services that they were not completely satisfied with. In fact... It is my goal to exceed their expectations.