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Jennifer Lazarowicz (ID: 1004480)
Application Consultant
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ERP & CRM
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Earnings (Year):
$0
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Summary
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| Member Since: |
July 13, 2008 | 0 quotes in last 30 days
| Last Signed in: August 28, 2012
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| Location: |
Livonia, Michigan | United States |
| Would work on site: |
Yes |
| Earnings (All Time): |
$2,000 |
Earnings by Skill (Year): |
| ERP & CRM |
$0 |
| Oracle |
$0 |
| Other - ERP & CRM |
$0 |
| PeopleSoft |
$0 |
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Feedback |
| Rate: |
Min. Rate: $80.00 | Min. Budget: $0.00 |
Work Terms |
| Industries: |
Construction & Building, Finance, Health Care, Technology & Internet, Telecommunications |
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Highlights
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My niche is full service application consulting for CMS and CMMS applications with regard to either application upgrades or new software implementations. I specialize in Verint Impact 360 (aka Blue Pumpkin), Micromain, and Maximo implementations, as well as call center ticket tracking, scheduling, reorganizing and start-ups.
My passion is helping clients surpass their own goals by lending my expertise in project management, people management and facilitation of training. I’ve been IT trenches, the call center management cauldron and understand everything that it takes to get your projects done on time, in budget and within the original scope.
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Skills
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| Years of Experience: |
15 year(s) |
| Highest degree: |
Associate's Degree |
| Software Skills: |
Service List
Call Center Phone Systems and Tools:
Meridian, MAX/MAT
Aspect, Reflections
HiPath Procenter
Call Tracking
Remedy Magic
Clarify
Vantive
SRSII
Workforce Management
IEX Workforce Management
Verint Impact 360 (Blue Pumpkin)
Asset/Resource Management (CRM & CMMS)
MicroMain
MRO
Oracle
Peoplesoft
Business Intelligence
Database and Report Development
SQL Server
mySQL
Business Objects
Crystal Reports
MS Access
Cognos
Actuate
Lotus Notes Admin/Dev
Other
Call Center Reorganization or Start-up
Business Planning- Business Plan and Budget with Revenue Forecasts
Research Briefs, Mapping, Consultation, Analysis, Feasibility Study, Monitoring and Skills Evaluation
Full Cycle Application Implementation
Training Development and Facilitation
Application
Customer Service
Product/Program
Train-the-Trainer
Service Level Agreement Analysis
Business Process Re-engineering |
| Additional Skills: |
No information provided |
| Tested Skills: |
 |
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Work Terms
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Work Terms
I am available to work 50 hours a week, flex-time.
I like to work interactively with my clients and my overall schedule is dependent upon the project and client need.
For new clients, I require a 20% up-front payment. Invoices are presented in 10 hour increments, with payment due upon receipt.
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Global Region
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| Country: |
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United States |
| GMT: |
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(UTC-05:00) Eastern Time (US & Canada) |
| Local Time: |
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3:41 AM |
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| Profile |
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