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Ashu M (ID: 586286)
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ERP & CRM
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Earnings (Year):
$0
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Summary
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| Member Since: |
July 26, 2005 | 0 quotes in last 30 days
| Last Signed in: February 06, 2008
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| Location: |
Houston, Texas | United States |
| Would work on site: |
Yes |
| Earnings (All Time): |
$0 |
Earnings by Skill (Year): |
| ERP & CRM |
$0 |
| Other - ERP & CRM |
$0 |
| SAP |
$0 |
| Siebel |
$0 |
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Feedback |
| Rate: |
Min. Rate: $75.00 | Min. Budget: $0.00 |
Work Terms |
| Industries: |
Energy, Finance, Professional Services, Technology & Internet, Telecommunications |
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Highlights
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Mr. Aashish Mahodaya is a professional with one of the world’s largest information technology services and consulting services provider. He is Siebel7 & Siebel 2000 Certified Consultant. He is also Siebel7 Customer Certified Consultant. He has 14+ years of information technology experience in the areas of Systems Analysis, Design, Development, and Testing & Implementation. He has multiple years of experience in international Companies for global accounts. His industry background includes Call Center, Finance, Automotive, Pharmaceuticals, Service and Manufacturing industry experience. He has a wide exposure to process re-engineering using various design flow methodology, change management, development, testing and end-user training. He has been responsible for the multiple implementations of Customer Relationship Management (CRM) package solutions. Aashish was also responsible for customer service, sales force automation and field services automation projects for multiple clients. He has worked on Call Center (Siebel/CTI/EAI Integrations) solutions for various industries and worked on various Contact Center implementations. He has extensive experience working with clients to develop enterprise-level complex contact center solutions and good knowledge of all aspects of contact center technology including: PBX/ACD, CTI, IVR, Workforce management, e-mail management, database interfaces, web collaboration, quality monitoring and network services.
Mr. Aashish was awarded Masters Degrees in Computer Science and Masters of Business Administration with a concentration in Finance. He has also attended Advanced Siebel, Siebel Analytics Training, SAP CRM Training and Siebel Migration Training.
Mr. Aashish has been as Team Lead/Configuration Lead on multiple Projects for Full Life Cycle. Aashish also lead multiple teams for Functional/Development activities for assisting client in defining Business strategy and Business processes to deliver unique solutions to various clients. He has extensively worked on business development and delivery of marketing and analytics engagements. Aashish has always worked on meeting Customer expectation and technical needs, successfully develop & present Siebel solutions to satisfy Client’s unique needs and worked on multiple end-to-end solutions. He has lead efforts to develop/deliver various Proofs of Concept/ Solutions which led to achievement of projects. Aashish has worked on Projects, which got highest Ratings in Client Satisfaction and even got Siebel7 Customer Certification.
He has successfully worked as Configuration Lead for different modules/Different teams and also worked as Solution Architect and Technical Lead. He has worked on complete overall Solution Design/Development and as Solution Architecture. He has also lead teams for various Testing/Training activities.
Aashish has Mentored fellow Team members & Client Personnel on Software Development methodologies, Mentored fellow Team members/Client personnel on Siebel Development methodologies. Aashish also mentored fellow team Members for various Siebel 7 Certifications.
Aashish always maintained customer focus and took full accountability for bringing closure the customer issues. Worked for long schedules and exceeded individual/team goals regarding completion of tasks assigned to him/team. He always worked for long schedules to support the team members in completing tasks assigned to them. Actively help other team members working on different solutions/projects. He actively collaborated with other co-workers for knowledge sharing & helped co-workers in solving complex technical problems.
He is an experienced developer with Customer Relationship Management (Siebel) Systems software as well as various Web development and Client/Server applications. He has a successful record of development with Siebel software and it’s functionality including product installation and Server/Application administration. Mr. Aashish is also responsible for CTI, Customer service, Sales Force Automation and Field Services Automation for various clients. These assignments are specifically related to custom software development and installation as well as client education. He has also extensively worked on some Database administration/ conversion activities and Worked on Siebel Server Administration/ Configuration.
He is currently involved in Siebel CTI/ Call Center, Siebel Analytics Reporting (ETL) project for a major automotive company. He has worked on Call Center & Enterprise Application Integration project for Automotive, Pharmaceutical, Telecommunication Business and Operational Support Systems using Siebel, IBM middleware and Commercial off the shelf applications from independent vendors. He has worked on integration of Siebel/CRM Applications with various Legacy Systems. He has successfully worked on CRM/CTI solutions for Major Engineering Service Companies.
He has also successfully worked on Web based CRM projects and worked for Siebel Web implementation. He has worked on Business Services, Workflow/Assignment Manager in Siebel for various Application integration activities. Analyzed business processes for Dealer Extranet web project (using Siebel Financial / eChannel). Gathered requirements from key users, Worked on design, configuration and testing of the Siebel solution. He has worked on Siebel Installation, Server Setup, Product configuration, Migration from development to Staging /Production environment. Analyzed & performed Data Conversion using Siebel EIM, Performing Bulk imports and deletes of data in the Siebel database using Enterprise Integration Manager.
He has extensively worked on various RDBMS Applications (IBM DB/2 - NT, Microsoft Access, MS SQL Server, Oracle's PL/SQL, Oracle9i, and Sybase SQL Server).
He has good skills in Siebel (CRM), CTI, Data Warehouse – Siebel Analytics & ETL Applications (Data Stage, Informatica) and also used EIS & DSS software applications for Data mining, Data extraction skills using (Brio Query, Business Objects, Data Junction, Microsoft Access, Microsoft Excel, Oracle Developer / 2000, Power soft Power Builder etc).
He has also worked on Web Enabled Software Applications (Cold Fusion, FrontPage, MS Visual Studio, HTML/DHTML etc).
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Skills
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| Years of Experience: |
No information provided |
| Highest degree: |
Master's Degree |
| Software Skills: |
No information provided |
| Additional Skills: |
Siebel, CRM, CTI, SAP CRM, Informatica, Siebel Analytics, Database |
| Tested Skills: |
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| The Freelancer has not taken any Skill Tests. |
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Work Terms
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No information provided
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My Account URL
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Global Region
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| Country: |
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United States |
| GMT: |
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(GMT-06:00) Central Time (US & Canada) |
| Local Time: |
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1:46 PM |
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| Profile |
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