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Service & Technical Expertz (ID: 634551)
Lead Generation & Customer Service
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Sales & Telemarketing
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Feedback:

Earnings (Year):
$1,738
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Company Info
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| No. of employees: | 51 - 100 |
| Year established: | 2000 |
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We have several years of experience in Data entry/Research/Mining, Virtual Assistance, Website Administration & customer service thro e-mail, chat & phone.
Our Sevices
1. Web Services-
Web Development
Website Adminsitration & Maintanence
Blogs & Forums
SEO & Internet Marketing
Flash & Animation
2. Virtual Assistance-
Administrative Assistant
Sales & Marketing Support
Technical Assistance.
3.Call Center Services-
Inbound & Outbound services
Online chat & e-mail services
4. Data Processing
Data entry- Online & Offline
Data mining & research
Word processing
Image Capturing & Processing
Database creation & Maintanence
Lead Generation
5.KPO
6. Software Development
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Management Team
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The company has not entered any Management Team Members.
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Featured Employees
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The company has not entered any Featured Employees.
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Summary
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| Member Since: |
November 30, 2005 | 28 quotes in last 30 days
| Last Signed in: May 24, 2013
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| Location: |
Chennai, Tamil Nadu | India |
| Would work on site: |
No |
| Earnings (All Time): |
$12,565 |
Earnings by Skill (Year): |
| Sales & Telemarketing |
$1,738 |
| Customer Service |
$0 |
| Field Sales |
$0 |
| Lead Generation |
$1,738 |
| Telemarketing |
$0 |
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Feedback |
| Rate: |
Min. Rate: $8.00 | Min. Budget: $50.00 |
Work Terms |
| Industries: |
Education, Hospitality & Leisure, Media & Entertainment, Real Estate, Transportation |
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Highlights
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Many years of experience in customer service
A patient listener who fully focuses on speaker and understands variety of accents
Good knowledge and abilities in written communication
Highly organized and detail-oriented; Knack for understanding procedures and Logistics
Have very good experience in Implementing Voice based and non-Voice based projects
Strong Knowledge in implementing Projects and deriving quality standards
Strong skills in time management, prioritizing tasks, and meeting deadlines
Strong technical knowledge
Have Trained Call centers on Process and Project Implementation
Trained Team Leaders, Supervisors, Quality Personal, and agents to ensure smooth flow of process for voice/non-voice based projects.
Implementation of new call center technologies in order to meet forecasted challenges with minimal impact to the operations
Advanced Sales and Marketing Skills
Selling Techniques
Sale Closing Methodology
Tele-Marketing Techniques and Methodology
Effective customer service
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Skills
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| Years of Experience: |
No information provided |
| Highest degree: |
Master's Degree |
| Software Skills: |
No information provided |
| Additional Skills: |
Customer support projects including Telemarketing, Inbound Phone Support, E-mail support, Live Chat Support. Worked with all timezones in U.S.A and capable of handling difficult customers. Can deliver exceptional quality and complete the project in desired time frame. |
| Tested Skills: |
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| The Company has not taken any Skill Tests. |
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Work Terms
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No information provided
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The Company has not uploaded images.
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My other Profiles
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My Account URL
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Contact this Freelancer Now!
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Instant Messenger
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Global Region
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| Country: |
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India |
| GMT: |
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(UTC+05:30) Chennai, Kolkata, Mumbai, New Delhi |
| Local Time: |
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12:13 AM |
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| Profile |
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