jalthaus5tx, Dallas, TX, Software Developer, Web Programmer, Database Consultant, DBA

jalthaus5tx

Dallas, Texas | United States

Request a Quote

Ask a Question

Overview

Resume

Work Samples

Feedback

Share |

jalthaus5tx (ID: 1113523)

Workflow, order entry, desktop application expert

	Programming & Databases
	Feedback: None Reviews: 0 Earnings (Year): $0

Summary

Member Since:

February 23, 2009 | 0 quotes in last 30 days | Last Signed in: February 21, 2011

Location:

Dallas, Texas | United States

Would work on site:

Earnings (All Time):

Earnings by Skill (Year):

Programming & Databases	$0
Database Administration	$0
Database Design	$0
Programming	$0
Web Programming	$0

Feedback

Rate:

Min. Rate: $40.00 | Min. Budget: $0.00

Work Terms

Industries:

Finance, Retail & Wholesale, Telecommunications, Transportation

Highlights

I have worked in the contact center industry for over 15 years. I have designed many desktop applications that improve not ony the agent experience but also the customer experience. These applcations have ranged from simple screenpops of information about the caller, integrations to emulators or third party applications to web interface integrations with database lookups.

Skills

Years of Experience:	15 year(s)
Highest degree:	Master's Degree
Software Skills:	VB.NET for both thick and thin (ASP.NET) clients. Integrating clients with SQL Server, MySQL and Microsoft Access. Visual Studio development with expertise in Visual Basic and Visual Interdev. Crystal Reports report writing. Aspect Software LYRICall, Agent API and M3 Designer. XML and some vXML experience.
Additional Skills:	Technical project management. I am able to manage my time and deliverables along with development. Strong communication skills. Specialized in designing desktop applications to replace or enhance existing applications. Recommendations for automation based on ROI and user acceptance.
Tested Skills: