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Ann Systems (ID: 924184)
TK Systems
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Programming & Databases
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Earnings (Year):
$0
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Summary
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Skills
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Name:
Contact Center Software Suite
CCS.txt
Description:
CCS is for Call Center Management, a comprehensive blended outbound- inbound call center management solution. The software includes: Predictive Dialing and other dialer modes, Inbound contact management and ACD, Self Service IVR software, CTI for intelligent screen pops, Digital Recording, Workforce Management and Reporting, Multi-channel contact including email, Web and Fax, and VoIP Support
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Industry:
Telecommunications
Price:
$5,000 to $10,000
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Name:
Communicator
Communicator.txt
Description:
Communicator has multi-channel capabilities that integrate voice, comprehensive email ACD, fax, Web, voice over IP, instant messaging (SMS) and video. This enables both outbound and inbound call center agents and customers to communicate effectively using their preferred contact channel. Other features includes Transfer, Conferencing, Email on Demand, Handling Email Projects, Scheduling appointments/meetings and Recording,
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Industry:
Telecommunications
Price:
$1,000 to $2,500
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Historical Reports
Reports.txt
Description:
Reporting Tool that allows users to automate contact management tasks, create and modify reports, create automated report distribution, automated archiving and more. Managers can generate all kinds of reports using Historical reports. For example: Agents login Time report displays total times agent clock in, which can be used for payroll processing
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Industry:
Telecommunications
Price:
$500 to $1,000
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Name:
ACF Engine
ACF Engine.txt
Description:
ACF Engine provides the key software technologies that call centers need most including: Predictive dialing,
Preview dialing, Manual Dialing, Power Dialing, Inbound contact management and ACD, Asterisk-based PBX, Email
ACD, Self Service IVR software, CTI for intelligent screen pops, Digital Recording, Workforce Management and
Reporting, Multi-channel contact including email, Web and Fax, and VoIP
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Industry:
Telecommunications
Price:
$2,500 to $5,000
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Name:
Contact Agent
Contact Agent.txt
Description:
Contact Agent has multi-channel capabilities that integrate voice, comprehensive email ACD, fax, Web, voice over IP, instant messaging (SMS) and video. This enables both outbound and inbound call center agents and customers to communicate effectively using their preferred contact channel. Other features include Transfer, Conferencing, Scheduling appointments/meetings and Recording.
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Industry:
Telecommunications
Price:
$1,000 to $2,500
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Global Region
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United States |
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(GMT-06:00) Central Time (US & Canada) |
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10:09 AM |
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