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cliffsimms (ID: 49500)
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Writing, Editing & Translation
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Earnings (Year):
$0
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Summary
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| Member Since: |
February 01, 2002 | 0 quotes in last 30 days
| Last Signed in: January 01, 2008
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| Location: |
Irvine, California | United States |
| Would work on site: |
Yes |
| Earnings (All Time): |
$0 |
Earnings by Skill (Year): |
| Writing, Editing & Translation |
$0 |
| Articles & Press Releases |
$0 |
| Resumes & Cover Letters |
$0 |
| Screen & Script Writing |
$0 |
| Technical Writing |
$0 |
| Web Content |
$0 |
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Feedback |
| Rate: |
Min. Rate: $30.00 | Min. Budget: $0.00 |
Work Terms |
| Industries: |
Finance, Health Care, Media & Entertainment, Real Estate, Technology & Internet |
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Highlights
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Profile of
Strengths: Skillful problem solver and negotiator with a reputation for being fair and considerate of others needs. Ability to manage daily work without losing focus on the long term objectives, while being able to establish and maintain productive relationships with people of all professional levels.
Education: Orange Coast College Orange Coast College
Coast Mesa, CA Coast Mesa, CA
Associate Degree: English Certificate of Completion: Technical Writing
Chapman University
Orange, CA
Film Production
Employment
History:
6/02 – 4/03 NovaStar Mortgage, Laguna Hills, CA
Technical Writer
§ Create on-line documentation via RoboHelp
§ Create End-user and Facilitator manuals
§ Develop job aids
§ Interviewed Special Material Experts for course and reference manual development
§ Coordinate with directors company wide to ensure materials meet department requirements
§ Brief Senior Vice President of all completed projects
§ Assist Web Developer with Training Department website development and updates
§ Edit and transfer prior documentation to on-line documentation via RoboHelp
§ Complete training need assessments
3/02 – 6/02 Kinecta Federal Credit Union, Manhattan Beach, CA
Technical Writer
§ Analyze departments to determine need of Policy & Procedures
§ Create on-line documentation via RoboHelp
§ Coordinate with department leads to complete transfer of information
§ Developed policy & procedures to ensure departments complied with federal regulations
§ Ensure proper steps are taken to protect bank security procedures
§ Create End-user and Facilitator manuals
§ Develop job aids
§ Communicate to bank Vice President of training and policy and procedures needs
4/01 – 11/01 Contract Employee
Washington Mutual Bank (Home Loans Department), Irvine, CA
Technical Writer/Course Developer
§ Create End-user and Facilitator manuals
§ Develop job aids
§ Create on-line documentation via RoboHelp
§ Interviewed Special Material Experts for course and reference manual development
§ Edit prior training documentation
§ Design templates for course development
§ Give technical advice on course development
5/00 – 4/01 Access360, Irvine, CA
Technical Writer/Logistics Coordinator
§ Designed database for course registration and customer invoicing
§ Create End-user and Facilitator manuals
§ Develop job aids
§ Re-image training systems using Image Drive 4
§ Establish contacts and negotiate contracts with outside vendors for all out sourced training
§ Serve as a resource to employees on learning opportunities
§ Ran logistical coordination of all aspects of training
§ Edited company newsletter
6/99 – 2/00 Nextlink, Santa Ana, CA
Technical Writer/Tier 1 National Training Coordinator
§ Develop Customer Service course manuals
§ Organized national training plan for 3,300+ employees
§ Edit soft skill training manuals
§ Budgeted Oracle training program nationally
§ Ran logistical coordination of all aspects of training
§ Develop employee skill paths and learning goals
§ Trained soft skill portion of new hire orientation
§ Assist the California Regional Training Manager in the selection of “Train the Trainer” personnel
7/98 – 6/99 Contract Employee
B. Braun/McGaw Pharmaceutical, Irvine, CA
Training Editor/Technical Writer
§ Create SAP course manuals
§ Edit prior course manuals
§ Assist in determining the super user for each department for SAP rollout
§ Create database using Access for tracking training requirements
§ Create PowerPoint presentations
6/97 – 7/98 Contract Employee
Nash Entertainment
Office Manager
§ Supervised three office assistance
§ Conduct interviews for prospective employees
§ Accumulated data via internet for research department
§ Create office forms for tracking work load
§ Arranged all travel for talent
§ Completed daily administrative duties for executive personnel
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Skills
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| Years of Experience: |
No information provided |
| Highest degree: |
Associate's Degree |
| Software Skills: |
No information provided |
| Additional Skills: |
Technical Writing, MS Word, RoboHelp, WordPerfect, Excel , PowerPoint, Access, Lotus Notes, MS Outlook 2000, Studio DV, Drive Image4, Unix, Windows NT,WIN 95/98, QuarkXpress, Adobe Photoshop, VI Editor, Telnet, Adobe Acrobat, Visio, Photography, Dreamweaver, HTML |
| Tested Skills: |
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| The Freelancer has not taken any Skill Tests. |
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Work Terms
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No information provided
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Global Region
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| Country: |
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United States |
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| Profile |
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