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| How soon Employers receive quotes from Freelancers |
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Employers generally receive quotes from Freelancers within one to two days.
Haven't received any quotes?
Email us: Send an email
Call us: 1-888-678-0136, option 1 (toll-free)
Office Hours: Monday-Friday, 9 a.m. - 6 p.m. ET
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| How Employers are notified when Freelancers place quotes on their projects |
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We notify you that new Freelancers have placed quotes on your project in two ways:
- Via email
If one or more Freelancers have submitted a quote on your project within the last 24 hours, we send you a View New Quotes email. This email lists all of the Freelancers who have placed quotes on your project and includes each Freelancer's direct contact information and a link to view the full profile.
- On the My Account page
You can check your My Account page at any time to see if you have new quotes from Freelancers.
Learn how to check for Freelancers' quotes on the My Account page.
After discussing a project with you, a Freelancer may determine that a project is larger or smaller in scope than originally anticipated. In this case, the Freelancer is free to change the final price charged to you. Once you agree on a final price, ask the Freelancer to create a Project Agreement (online at Guru.com) for your approval. Once you approve the Project Agreement, you and the Freelancer are bound to the price outlined in the agreement. If further price changes are required after creating and approving a Project Agreement, ask the Freelancer to draft an online Change Order.
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| Viewing Freelancers' quotes for a project |
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 How to find your quotes from Freelancers
Understanding the Quote folders
How to review Freelancers' profiles
How to communicate with a Freelancer who has submitted a quote
How to award your project to a Freelancer
How to find your quotes from Freelancers
- Go to the My Account page, and click "Project Manager."
- Locate your project, and click its title.
- Click a Quote Folder (Invited, Not Invited, etc.) to view quotes submitted by Freelancers.
- Note that Premium quotes are sorted to the top of the list in each folder. You can use the sort function to change the view.
Understanding the Quote folders
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How to review Freelancers' profiles
- Click a Quote folder.
- To view a specific Freelancer's full profile information (including contact information), click the "View Profile/Contact Info" link next to the Freelancer's name.
How to communicate with a Freelancer who has submitted a quote
We strongly recommend that Employers contact Freelancers to interview and screen them before hiring. Employers have a few methods to contact and send messages to Freelancers regarding their projects.
- Direct Contact Information (Private)
Privately call or email Freelancers using their direct contact information.
- Private Discussion Board (Private)
Send files and post private messages to Freelancers regarding your project.
- Project Announcements (Mass messages)
Send Project Announcements (mass messages) to Freelancers who have already submitted quotes for a project.
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How to award your project to a Freelancer
Click the "Award Project" button next to the Freelancers' information. 
Learn more about awarding a project to a Freelancer.
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| Premium vs. Standard quotes |
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You may receive two types of quotes from Freelancers for your project — Standard quotes and Premium quotes.
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Standard quotes: All Freelancers can submit Standard quotes. It costs a Freelancer just one bid to submit a Standard quote.
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Premium quotes: Guru and Guru VENDOR Freelancers can choose to spend additional bids to submit a Premium quote as an indication that they are serious about your project and committed to its success. Premium quotes cost Freelancers from 4 to 12 bids each.
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When you view quotes in your account, the Premium quotes will be sorted to the top of the lists by default. Look for the Premium quote icons.
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| Saving Freelancers to the "My Favorites" folder |
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You can place Freelancers who are your top picks into the "My Favorites" folder.
To save Freelancers as favorites:
- Go to the My Account page, and click "Project Manager."
- Locate your project, and click its title.
- Click the Quote Folder (Invited, Not Invited, etc.) where the Freelancer you wish to save as a favorite is located.
- Locate the chosen Freelancer, and click the lime green "Save as Favorite" button.
Learn how to award your project to a Freelancer.
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| What System Deleted means |
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Freelancers' quotes, uploaded files with proposals, Private DB message strings, and Private DB uploaded files are automatically System Deleted in the View Quotes area. This "System Delete" occurs 90 days after the project closes unless a Freelancer submitted an invoice for the project. These scheduled deletions prevent the build up of records within the Guru.com database.
If you awarded your project to a Freelancer, that Freelancer's information will not be deleted.
! NOTE: Freelancers' profiles with full contact information will not be deleted from your View Quotes area. Only Freelancers' quotes, proposals, and files are deleted.
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