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Selecting a Freelancer
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-Awarding a project to (hiring) a Freelancer
-Awarding a project - Project already posted
-Awarding a project - Project not posted
-What to do after a Freelancer accepts your Project Award
Awarding a project to (hiring) a Freelancer
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Did you connect with the Freelancer:
  • By posting a project on Guru.com? Please click here
    • This option means that you already posted a project on Guru.com, and the Freelancer placed a quote on your project.
  • By posting a message on the Quick Discussion Board via the search pages? Please click here
    • This option means that you have not posted a project on Guru.com. However, you connected with the Freelancer via the Quick Discussion Board.

    noteRead a related guide:
    Awarding a project - Project already posted
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    The below instructions assume that you (1) post a project on Guru.com, and (2) received an online quote from the Freelancer you wish to hire.

    How to award a project to a Freelancer


    How to award a project to a Freelancer
    You may award a project to more than one Freelancer, if you wish to hire more than one Freelancer for your project.
    1. Sign in to your Employer account.
    2. On the My Admin page, click the "Project Manager" link.
    3. Locate your project, and click its title.
    4. Click the Quote Folder (Invited, Not Invited, etc.) where the desired Freelancer is located.
    5. Next to the Freelancer's information, click the "Award Project" button. Award Project
    6. Scroll to the bottom of the page. Click the checkbox if you wish to "Stop the bidding" for your project.
    7. Click the "Award Project" button.
    8. We automatically move the Freelancer's information to the "Selected Pro(s)" folder. In addition, you will see a confirmation message "Project Award - Sent."
    Learn how to transact safely after the Freelancer accepts your Project Award.


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    What happens after sending a Freelancer a Project Award
    • After you click the "Award Project" button, Guru.com immediately sends an email to the Freelancer. We ask the Freelancer to accept or decline the project.


    • If the Freelancer accepts the project, you will receive a "Project Award - Accepted" notice by email and via online alert.
      • Learn how to transact safely after the Freelancer accepts your Project Award.

    • If the Freelancer declines the project, you will receive a "Project Award - Declined" notice by email and via online alert.
      • If you wish, you can award this project to another Freelancer who submitted a quote for your project.

    • If the Freelancer does not accept or decline the project, you may want to cancel the Project Award you issued to the Freelancer.
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    How to cancel a Project Award

    If the Freelancer has not accepted the Project Award yet:
    1. Sign in to your Employer account.
    2. On the My Admin page, click the "Project Manager" link.
    3. Locate your project, and click its title.
    4. Under the "Selected Pro(s)" tab, click the "Cancel" button.
    5. Scroll to the bottom of the page. Select a Cancelation Reason, and click the "Cancel Project Award" button.
    6. You will see a red confirmation message "Project Award - Canceled."
    If the Freelancer already has accepted the Project Award:
    1. In writing, terminate the project via the Private Discussion Board.
    2. Contact Guru.com. Please list your Project ID and the Freelancer's Profile ID or screen name in your message.
    3. We will confirm the termination with the Freelancer, then cancel the Project Award.
    4. If the Freelancer disputes the cancellation, we will try to assist in resolving the dispute.
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    Awarding a project - Project not posted
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    Ready to officially hire a Freelancer?
    Here are your next steps to transact safely with the Freelancer.
    1. Post an Invitation Only project. (Learn how)
    2. Invite the Freelancer to place an official quote on the project. (Learn how)
    3. Once the Freelancer places a quote, award the project to the Freelancer. (Learn how)
    4. Learn how to transact safely after the Freelancer accepts your Project Award.
    The above instructions assume that you:
    1. Connected with the pro you wish to hire directly from the search pages (using the Quick Discussion Board), and
    2. Have not posted a project yet.
    What to do after a Freelancer accepts your Project Award
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    1. Create a Project Agreement
    Ask the Freelancer to upload an online Project Agreement to outline project deliverables and timeframes.


    2. Transact using SafePay
    You have two transaction options - SafePay Escrow or SafePay Invoicing.
    SafePay Escrow Escrow
    With SafePay Escrow, your satisfaction is completely guaranteed.
    Our Escrow service includes all of the benefits of SafePay Invoicing, plus allows you to transact with Freelancers risk-free.
    If you are working with a new Freelancer, use Escrow.
    SafePay Invoicing
    SafePay Invoicing safeguards your sensitive payment information and facilitates international transactions.
    However, we cannot recover your payment when you use SafePay Invoicing.
    Only use Invoicing if you are working with a Freelancer you already know and trust.


    3. Provide feedback
    You and the Freelancer provide feedback on each other.