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| How Guru.com works |
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Guru.com is the world's largest online marketplace for freelance talent. Through the Guru.com free service, Employers find top freelance and contract talent locally, nationally or globally. The Guru.com web-based marketplace connects businesses with more than 100,000 active freelance profiles specializing in more than 160 professional categories including web design, programming, graphic design, business consulting and administrative support.
In addition, Employers can pay Freelancers risk-free through the SafePay Escrow Service. We'll refund your Escrowed money if you're not completely satisfied with the project work.
Here's how it works:
- Connect with Freelancers
- Create a Project Agreement
- Transact using SafePay (Mandatory)
- Provide feedback
1. Connect with Freelancers
Two ways to start connecting with Freelancers:
- Post Your Project
Post your project to the online marketplace. Within hours, you'll receive multiple, competitive quotes from Freelancers. Review Freelancers' quotes. Then, contact and interview your favorite pros. Award the project to the best Freelancer. You are under no obligation to hire a Freelancer.
- Search for Freelancers
Perform a search for Freelancers by skills or work samples. You can contact Freelancers from the search two different ways.
Request a Quote Invite one or more Freelancers to place a quote on a new or existing project. ( Learn how) After posting your project, you'll receive quotes from Freelancers you invited. Review Freelancers' submitted quotes. Award the project to the best Freelancer. You are under no obligation to hire a Freelancer. Ask a Question Use the Quick Discussion Board to ask a question or send a message directly to one pro. ( Learn how) If the Freelancer replies to your message, and you wish to hire him or her, learn how to set up your project for success and transact safely.
2. Create a Project Agreement
Ask the Freelancer to upload an online Project Agreement to outline project deliverables and timeframes.
3. Transact using SafePay (Mandatory)
You have two transaction options - SafePay Escrow or SafePay Invoicing.
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| SafePay Escrow |
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| With SafePay Escrow, your satisfaction is completely guaranteed. |
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Our Escrow service includes all of the benefits of SafePay Invoicing, plus allows you to transact with Freelancers risk-free.
If you are working with a new Freelancer, use Escrow.
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SafePay Invoicing
SafePay Invoicing safeguards your sensitive payment information and facilitates international transactions.
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However, we cannot recover your payment when you use SafePay Invoicing.
Only use Invoicing if you are working with a Freelancer you already know and trust.
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4. Provide feedback
You and the Freelancer provide feedback on each other.
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| The cost for services |
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Connecting with Freelancers is absolutely free. You can search for Freelancers, post your projects, and receive Freelancers' contact information at no cost. You are under no obligation to hire the Freelancers who respond to your projects.
Additional benefits:
- Free money back
You can receive up to 2% money back and a chance to win $100 when you pay Freelancers via Check, E-check, Wire Transfer, or SafePay Account funds through SafePay. (Learn more about Loyalty Dollars.)
- Payment Protection
You can use the free SafePay Escrow service to transact with Freelancers risk-free. With SafePay Escrow, your satisfaction is completely guaranteed. (Learn more about SafePay Escrow.)
- Free 1099 tax service
You may be eligible to opt into the free 1099 tax form service. Guru.com collects W-9 forms from the Freelancers hired, then issues 1099 tax forms to the qualifying Freelancers and to the IRS at the beginning of the year. (Learn more about our 1099 tax form service.)
How does Guru.com make money?
Services are free for Employers because we charge the Freelancers in two ways:
- Freelancers pay Guru.com a 5% or 10% project fee. This fee is based on a project's payment value and is deducted from the Freelancer's payment for the project.
- Freelancers can also purchase Guru memberships to receive privileged access to projects and Employers. Freelancer profiles displaying the Guru icon paid a subscription fee to obtain this special access.
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| Transaction protection |
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You have two transaction options - SafePay Escrow or SafePay Invoicing.
SafePay Escrow provides more protection than Invoicing.
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| SafePay Escrow |
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| With SafePay Escrow, your satisfaction is completely guaranteed. |
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Our Escrow service includes all of the benefits of SafePay Invoicing, plus allows you to transact with Freelancers risk-free.
If you are working with a new Freelancer, use Escrow.
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SafePay Invoicing
SafePay Invoicing safeguards your sensitive payment information and facilitates international transactions.
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However, we cannot recover your payment when you use SafePay Invoicing.
Only use Invoicing if you are working with a Freelancer you already know and trust.
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| Privacy protection |
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Guru.com is firmly committed to your privacy. The information contained within your account is only used to match your project to skilled Freelancers. Your private contact information is never released to third parties.
Freelancers viewing your projects do not have access to your name and contact information. Your contact information is never revealed to Freelancers. They only see information that is relevant to adequately describing your projects.
How transactions are secured
Guru.com is a VeriSign Secure Site, and all transactions are conducted in a Secure Socket Layer (SSL) session. The Secure Socket Layer encrypts all transaction data for transmittal in a format that prevents data theft. This process protects your private information from being disclosed to third parties.
For further information, please read our Privacy Policy.
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