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| How our service works |
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Guru.com is the world's largest online marketplace for freelance talent. Through our free service, employers find top freelance and contract talent locally, nationally, or globally. Our web-based marketplace directly connects businesses with more than 100,000 active freelance profiles specializing in over 160 professional categories including web design, programming, graphic design, business consulting, and administrative support.
In addition, employers can pay professionals risk-free through our SafePay Escrow Service. We'll refund your Escrowed money if you're not completely satisfied with the project work.
Here's how our service works:
- Connect with professionals
- Create a Project Agreement
- Transact using SafePay (Mandatory)
- Provide feedback
1. Connect with professionals
Two ways to start connecting with professionals:
- Post Your Project
Post your project to the online marketplace. Within hours, you'll receive multiple, competitive quotes from freelance professionals. Review professionals' quotes. Then, contact and interview your favorite pros. Award the project to the best professional. You are under no obligation to hire a professional.
- Search for Professionals
Perform a search for professionals by skills or work samples. You can contact professionals from the search two different ways.
Request a Quote Invite one or more professionals to place a quote on a new or existing project. ( Learn how) After posting your project, you'll receive quotes from freelance professionals you invited. Review professionals' submitted quotes. Award the project to the best professional. You are under no obligation to hire a professional. Ask a Question Use the Quick Discussion Board to ask a question or send a message directly to one pro. ( Learn how) If the professional replies to your message, and you wish to hire him or her, learn how to set up your project for success and transact safely.
2. Create a Project Agreement
Ask the professional to upload an online Project Agreement to outline project deliverables and timeframes.
3. Transact using SafePay (Mandatory)
You have two transaction options - SafePay Escrow or SafePay Invoicing.
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| SafePay Escrow |
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| With SafePay Escrow, your satisfaction is completely guaranteed. |
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Our Escrow service includes all of the benefits of SafePay Invoicing, plus allows you to transact with professionals risk-free.
If you are working with a new professional, use Escrow.
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SafePay Invoicing
SafePay Invoicing safeguards your sensitive payment information and facilitates international transactions.
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However, we cannot recover your payment when you use SafePay Invoicing.
Only use Invoicing if you are working with a professional you already know and trust.
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4. Provide feedback
You and the professional provide feedback on each other.
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| How much our service costs |
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Our service to connect you with professionals is absolutely free. You can search for professionals, post your projects, and receive professionals' contact information at no cost. You are under no obligation to hire the professionals who respond to your project.
We also provide you with the following benefits.
- Free money back
Our service absolutely free, and we even give you up to 2% money back and a chance to win $100 when you pay professionals via Check, E-check, Wire Transfer, or SafePay Account funds through SafePay. (Learn more about Loyalty Dollars.)
- Payment Protection
In addition, you can use our free SafePay Escrow service to transact with professionals risk-free. With SafePay Escrow, your satisfaction is completely guaranteed. (Learn more about SafePay Escrow.)
- Free 1099 tax service
Guru.com also offers a free 1099 tax form service to employers. Free of charge, Guru.com collects W-9 forms from the professionals hired and issues 1099 tax forms to the professionals and the IRS at the beginning of the year. (Learn more about our 1099 tax form service.)
How do we make money?
Our service is free for employers because we charge the professionals in two ways:
- Professionals pay us a 5% or 10% Project Fee. This fee is based on a project's payment value, and is deducted from the professional's payment for the project.
- We also offer subscription-based Guru memberships to professionals who want privileged access to projects and employers. Professionals with the Guru icon paid a subscription fee to obtain special access to employers' projects.
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| Transaction protection |
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You have two transaction options - SafePay Escrow or SafePay Invoicing.
SafePay Escrow provides more protection than Invoicing.
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| SafePay Escrow |
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| With SafePay Escrow, your satisfaction is completely guaranteed. |
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Our Escrow service includes all of the benefits of SafePay Invoicing, plus allows you to transact with professionals risk-free.
If you are working with a new professional, use Escrow.
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SafePay Invoicing
SafePay Invoicing safeguards your sensitive payment information and facilitates international transactions.
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However, we cannot recover your payment when you use SafePay Invoicing.
Only use Invoicing if you are working with a professional you already know and trust.
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| Privacy protection |
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We are firmly committed to your privacy. The information contained within your account is only used to match your project to skilled professionals. We never release your private contact information to third parties.
Professionals view your project without your name and contact information. Your contact information is never revealed to professionals. We only release information that is relevant to adequately describing your project.
How transactions are secured
All transactions performed through our website are conducted in a Secure Socket Layer (SSL) session. The Secure Socket Layer encrypts all transaction data for transmittal in a format that prevents data theft. This process protects your private information from being disclosed to third parties.
Guru.com is a VeriSign Secure Site. Please click the VeriSign logo at the bottom of any page in the website to view our official VeriSign certificate.
For further information, please read our Privacy Policy.
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