Dispute Resolution (SafePay Users Only)

We provide dispute resolution services when,

• The payment was made via SafePay.
• There is still a minimum of $25 yet to be paid to the Freelancer.
• You attempted to resolve the dispute with the Freelancer.

If you're not satisfied with the project work completed, you can ask the Freelancer to issue a refund. If he doesn't comply, we will provide Mediation and Arbitration services to assist in resolving the dispute.

Stop Disputes Before They Happen! Use SafePay to reduce your risk. Fewer than 3.0% of SafePay requests result in Mediation. Fewer than 0.5% of SafePay requests result in Arbitration.