Guru Invoicing

Like SafePay, Guru Invoicing allows you to accumulate customer and earnings statistics to improve your Total Marketing Score, secures your financial and tax ID information, and facilitates the giving and receiving of feedback.

Unlike SafePay, we do not offer dispute resolution assistance with Guru Invoicing. Guru.com cannot assist you with unpaid or disputed invoices through Mediation and Arbitration as those services are only available when using SafePay.

Use Guru Invoicing only if you already have an established working relationship with an Employer.

How Guru Invoicing Works

1. You accept a Project Award from an Employer.
2. You upload a Project Agreement.
3. The Employer approves the Project Agreement.
4. You deliver the completed project work to the Employer.
5. The Employer reviews the work.
6. You create a Guru Invoice. 
7. The Employer pays the invoice.
8. You and the Employer leave feedback for each other.

Note: You will receive an email when the Employer approves your Project Agreement and when the Employer pays the invoice.

SafePay provides all the benefits and security of Guru Invoicing with an added Payment Protection Guarantee and access to dispute resolution services.

	Guru Invoicing	SafePay
Payment Protection Guarantee— With SafePay, you avoid the risk of completing project work for an Employer who does not intend to pay.	—
Reduce risk with dispute resolution — You gain access to our Mediation and Arbitration services if a dispute arises.	—
Information Security— We are a VeriSign Secure Site and all transactions performed through Guru.com are conducted in an encrypted Secure Sockets Layer (SSL) session.
Keep track— Easily access a report of all payments received.
Easily bill your Employers- Generate SafePay requests or Guru Invoices online quickly. Employers receive them immediately.
Receive funds conveniently – Receive funds via the transfer method your choice – direct deposit, PayPal, Prepaid MasterCard, or wire transfer.
Improve your quote’s position – As you accumulate payment stats, your Total Marketing Score and your visibility improve.
Leave feedback— You can rate the Employers with whom you worked.
Attract future work — Add credibility to your Guru.com profile by accumulating earnings statistics, feedback and a list of completed projects.

No, there is no fee for using Guru Invoicing.

To create a Guru Invoice,

1. On the top navigation bar, click “Payments,” and click “Create Invoice.”
2. Click the “Create Invoice” button for a listed project, or enter the Employer’s billing code and click the “Submit” button.
3. Follow the on-page instructions to complete the invoice and send it to the Employer.

You can send a reminder three days after creating, updating or reminding the Employer of the invoice.

To send a reminder,

1. On the top navigation bar, click “Payments,” and click “Manage Invoices.”
2. Click “Send Reminder” in the Action column.

Your Employers can make single payments or multiple smaller payments that together total the full project value.

Your Project Agreement should include a clear payment schedule.

To pay an invoice, the Employer must,

1. On the top navigation bar, click “Payments,” and click “Manage Invoices.”
2. Check the box(es) to the left of the Invoice ID number(s).
3. Click the “Pay” button.
4. Select either the “Pay in full” or the “Make a partial payment” option.
5. Click the “Continue” button.
6. Select a payment method.
7. Follow the on-page instructions to complete the transaction.

We will notify you (by email) when the Employer pays the invoice.

If the Employer’s partial payment leaves a balance of $25 or more, we will automatically create a new invoice for the balance. Please delete the invoice if the terms of your agreement have changed and an additional payment is no longer required. If you believe your Employer paid an incorrect amount, please directly contact the Employer to discuss the discrepancy.

View the status of your invoices by selecting the Manage Invoices option from the Payments menu at the top of the page.

If the invoice has been paid, the amount and date of the payment will be listed.

1. On the top navigation bar, click “Payments,” and click “Manage Invoices.”
2. Click “View / Modify” in the Action column.

To delete the invoice, click “Delete” instead of “View / Modify.”

To issue a refund, contact us. We will verify that there are funds in your cash account, debit the needed funds, and issue the refund to the Employer on your behalf.

The Employer’s billing code is a unique number given to each Employer on Guru.com. You must know your Employer’s billing code to create Guru Invoices and SafePay requests.

To find the billing code, on the top navigation bar, click “Projects.” The billing code will be listed under the title.

If the project has not yet been awarded to you, you’ll have to ask the Employer to provide you with the billing code. The Employer can find the billing code on the Dashboard page of his or her account and in emails from Guru.com.