Direct Deposit (U.S. Bank Accounts Only)

    To transfer funds from your Guru.com cash account to your U.S. bank account, you must first register and confirm your bank account information on Guru.com. This is simply to ensure we are sending the funds to the correct bank account.

    Please do not make payments from your bank account to third parties until you confirm that you have received your funds.

    Registering Bank Account Info

    To register a bank account,

    1. On the top navigation bar, click “Payments,” and click “Manage Transfer Methods.”
    2. Select the “Transfer Methods” tab.
    3. Select “Direct Deposit” from the “Add Account” drop-down menu.
    4. Click the “Add Account” button.
    5. Follow the on page instructions to complete the process.

    Notes:

    • Subscribing members can register their bank accounts at any time.
    • Basic members can register their bank accounts only after creating their first Guru Invoice or SafePay request.
    • You can register up to five direct deposit accounts.
    • Direct deposit is only available to Freelancers with U.S. bank accounts.

    Confirming Bank Account Info

    After registering your direct deposit account information, we will send two small deposits. The deposits will be of a random amount of $0.25 or less. Within two business days of the processing date, check with your bank to obtain these two amounts.

    To confirm your direct deposit account,

    1. On the top navigation bar, click “Payments,” and click “Manage Transfer Methods.”
    2. Select the “Transfer Methods” tab.
    3. Select the direct deposit account you want to confirm.
    4. Click the “Confirm” button.
    5. Follow the instructions to enter the two deposit amounts from  Guru.com.

    Notes:

    • Be sure to enter the two amounts in the following format: .##. For example, five cents would be entered as .05.
    • If you attempt to enter the incorrect amounts three times, your direct deposit account will be locked and you will not be able to confirm it.

    Status Info

    To check the status of your direct deposit account,

    1. On the top navigation bar, click “Payments,” and click “Manage Transfer Methods.”
    2. Select the “Transfer Methods” tab.

    The status of your direct deposit account will be listed in the column under the “Add Account” button and will be one of the following.

    Direct Deposit Status Definition
    Processing Your direct deposit request is being processed. The two deposits for account validation have not yet been sent to your bank. The “deposit processing date” shown is the approximate date – subject to holiday schedules – that we will deposit the account validation amounts. The deposited amounts will appear in your bank account two business days from the processing date.
    Not Confirmed The two small deposits for account validation were sent to your bank, but your direct deposit account has not yet been confirmed. You must confirm your direct deposit account before you can transfer cash account funds to it or use it to purchase memberships, Bid Pax and skill tests.
    Not Confirmed – LOCKED You have three chances to enter the correct direct deposit confirmation amounts. If you enter the amounts incorrectly three times, this transfer method will be locked. If direct deposit is marked as “LOCKED,” please contact us for assistance.
    Not Confirmed – ACCT INFO INCORRECT We tried to deposit the two confirmation amounts into your bank account but they were returned due to an incorrect account or routing number. You must remove this direct deposit account and create a new one.
    Confirmed Your direct deposit account is authorized for use. You can select “Direct Deposit” as your method when transferring funds from your cash account. You can also use this account to purchase memberships, Bid Pax and skill tests.
    Disabled Your direct deposit account has been disabled. You cannot use a disabled direct deposit account to transfer funds from your cash account.