RICHANDRA SEPULVEDA OBJECTIVE To find a positon that will allow me to showcase the skills and knowledge obtained through education and experience. SKILLS & ABILITIES CPR Certified. Medical terminology. Calm under pressure. Experienced with front desk operations. Proficient in Microsoft office. Knowledgeable about Medicaid plans. EXPERIENCE TELEPERFORMANCE, WELLCARE PROJECT 2012-2015 I assisted providers on authorizations, billing inquires, discrepancies, how to fix the claims, setting up appointments and call backs, and how to become in network with the Medicaid plan. I worked on South Carolina, Illinois, Georgia, Florida, and Kentucky Medicaid plans. US ARMY RESERVES 2013-2016 I assisted administratively during drills. I ran faxes, copy machines, answered phones, and assisted setting up training. Hospice 2011-2012 I provided palliative care to the relatives of those that were taking care of those at the end of life transition. US ARMY active duty 2008-2011 I was a medic. I ran front desk operations in theater as well as providing emergency medical attention while deployed. I also provided care in a clinical setting. I taught basic life saver courses to soldiers and tracked training to ensure the standards were being met. I was in charge of my team and worked independently often.