Invoice Auto-Pay- The End of Chasing Payments Today we’re happy to announce that we’ve introduced verified payment methods! Look for the “verified” icon on job postings to identify employers who have a verified payment method on file. Your invoices for these jobs will be automatically funded and paid! verified payment method job

How It Works:

Once your invoice is created we will make sure your SafePay is funded according to your agreement. If it is short, we will charge the employer’s verified payment method to bring the balance to the required minimum. That money will then be paid to you on the agreed-upon date (7, 14, or 28 days after invoicing). No more chasing down invoice payments. Get paid on time, every time with invoice auto-pay.

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COMMENTS (17)

  1. Treebeard

    That’s confusing though. What if your invoices are not due 7, 14, 28 days after invoicing? My invoices are always due immediately, especially downpayment invoices. This would drag on the Start Date of the project, which could cause the employer with a tight deadline to be very annoyed! If these are the only options, this method is not useful and will only confuse employers when my invoices say “Due Immediately Upon Receipt”…

    Need to think this one through a little more..

    Reply
    • Anna

      Hi Treebeard, Invoice auto-pay is only applicable to invoices that are tied to an agreement, and in the agreement your only choices for a due date are 7, 14, and 28 days after invoicing. You can require employers to fund your SafePay up-front instead of pay an invoice before you’ve started work. This keeps the money you will be paid safe and ensures a smooth payment process. On the “due date”, the SafePay funds will then be paid to you automatically according to your agreement.

      Of course, you can request that employers pay invoices immediately, they just won’t be auto-paid.

      I hope this helps clear things up!

      Reply
  2. Image & Vision

    why is there a 2.5% Fee for EMPLOYERS?!?!?!?!? i’ve been asking all day for an answer. i want to pay my freelancer but I am not going to pay anything on top of what I pay my freelancer. I pay by Checking Account… and if this is the future of Guru.com — I will leave after over 10 years and find something else. A FEE FOR EMPLOYERS?!?!? Are you kidding me?

    Reply
    • Anna

      The 2.5% fee helps us pay the fees that PayPal and credit card companies charge us. These companies require us to charge everyone the same fee, regardless of payment method. We don’t want to pass this expense on to you if you pay by check, bank account or wire transfer, so we’re kicking that 2.5% back to you…plus an extra 1%. In other words, for each payment you make you will see 3.5% cash back credited to your cash account!

      Reply
  3. How do you turn OFF auto pay?

    I hate the autopay. How do you turn it off forever?

    Reply
  4. Jeremie

    I am not happy about this feature being added. I am a very new Guru user / employer and only have one project underway for website design and construction. Having not yet approved a website design the project is dragging a little longer than originally intended however Guru has gone and paid the employee in full and I have zero product to show for it. Thanks.

    Reply
    • Jake

      Hi Jeremie, automatic payment only occurs if the milestone is due or past due, funds are in SafePay and 7, 14, or 28 days have passed, depending on the agreement they sent you. If an invoice is set up for automatic payment you can also dispute the invoice to stop auto-payment entirely or extend the pay date.

      Reply
  5. Nicki

    Exact same issue as Jake. I have been an employer on here for years. Holding onto the payment is the only way to ensure projects are carried out in full and correctly. Now you are going an paying my freelancers before they are finished the project. And Guess WHAT! now they have no motivation to finish and it is dragging out even longer. Not Cool. This system seems to be catering for the freelancers and not the Employers. YOu wouldnt have a business if it wasnt for the employers. You need to fix this auto pay as option and not a compulsory function otherwise you just loose another employer.

    FYI – not all freelancers meet their deadlines.

    Reply
    • Jake

      Hi Nicki–as it stands, the system is flexible and gives both employers and freelancers tools at their disposal to keep leverage the same on both sides when it comes to payment. In order for auto-pay to work a few things have to happen:

      1.) There needs to be an agreement in place.
      2.) The freelancer needs to explicitly send an invoice for a milestone.
      3.) The milestone has to be due or past due; autopay doesn’t kick in early.

      Once autopay is turned on for a particular invoice, we email you to let you know. You have four options to respond with:

      1.) Pay the invoice now and not wait for autopay
      2.) Dispute the invoice entirely, which turns off autopay and sends a refund request
      3.) Extend the autopay date by 7, 14 or 28 days (depending on your agreement)
      4.) Don’t respond at all and let the invoice autopay in 7, 14 or 28 days (depending on your agreement, like the above)

      It’s not a feature that turns on and then doesn’t give you recourse. It’s there to ensure that freelancers can get paid for work even if the employer stops communicating. As well as for employers that would rather have the system automate their payments.

      Reply
    • Harry

      I beg to differ. If it wasn’t for the freelancer, like myself, work wouldn’t get done and Guru wouldn’t make money. So freelancers need to be catered to and protected, even more so than employers. I have found too many employers take advantage of freelancers. Maybe you don’t, but there have been a few that have, as such freelancers need to be protected from such practices.

      Reply
  6. Michele McAdams

    The way I understand it, if a milestone is marked as completed, an invoice is automatically generated for that milestone and it should be paid automatically after the designated grace period, correct?

    Reply
    • Jake

      Hi Michele–there’s a button next to each milestone that says “Is the work complete?” and then “Send invoice”. Make sure you click “send invoice”. If you have autopay enabled then, yes, it will automatically pay after the payment period you set (7, 14 or 28 days).

      Reply
  7. Daniel

    I am a freelancer and I have agreed to a 28 day auto payment with my If the employer.
    Does he can accept and release the payment immediately?

    Reply
    • Jake

      Hi Daniel–yes, your employer will be prompted to pay your invoice as soon as they can. Failing that, the invoice will be automatically paid in 28 days provided the employer does not dispute or delay it manually.

      Reply
  8. Priscilla King

    I wrote an e-book in half of the original time agreed upon, while coming down with a cold (which I don’t usually do). I expected the client would want revisions, but have received no word…is he also ill? I logged in and the system showed $120 “in Safe Pay” but nothing about transferring that money to Paypal. I clicked on something about “request funds” that looks as if it double-billed the client. What’s going on? How do I just finish the job and get paid? Every day I spend online waiting for messages is costing me money.

    Why can’t you just send the money to Paypal and get it over with?!?!?!

    Reply
  9. Priscilla King

    And by the way, what’s that penguin image about? I don’t work for Penguin Putnam. My image is a cat! Has my Guru account been opened between today and Friday? If so it’s been hacked.

    Reply

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