We’ve made a few changes to the SafePay section of agreements to help you get to work faster with total peace of mind.

Thanks to feedback from users like you, we identified the most popular minimum balance requirement options and got rid of the less popular ones. You can now require that 50%, 75% or 100% of the minimum balance be kept in SafePay.

At the same time, we added an option that allows you to select autopay even if you do not require a minimum SafePay balance. Get paid automatically, no matter what.

paymentterms

 

With these changes, SafePay is as secure as ever. We’re always looking for ways to simplify our approach while giving you more. Let us know if you have any suggestions or feedback.

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AUTHOR

Jake

Community Support

COMMENTS (35)

    • Jake

      Hi David–you can pay however you want. I would say the most normal process is you hire a freelancer, your freelancer sets up an agreement, you accept it (if you agree to the terms) and then fund SafePay ahead of time. You release SafePay funds once a milestone is complete.

      Reply
  1. Anouchka

    Hi,
    I used the autopay feature and had sent and invoice on February 5th to my employer. I accepted the receipt, but the autopay was set to release the funds by feb12th. I’ve checked today and the money is not in my cash account yet, even though it was scheduled to be released today. Is there a specific time of the day, when the funds should be released on the due date? This is all so confusing to me.

    Reply
  2. JC

    Hello Guru , great site !Are you setup for Canadian Transactions ? Are tax forms required ?

    Reply
    • Jake

      Hi JC–you can certainly use the site if you’re Canadian. We don’t provide or require any Canadian tax forms but you would need to file whatever appropriate forms are required in Canada.

      Reply
    • Jake

      If you opt to fund the next milestone the system will automatically fund the next milestone in the agreement as the previous one is billed for.

      Reply
  3. Amandeep Singh Deol

    Hi,

    I am new to this website. Can you please resolve my below queries:

    – Do i have to pay any advance.
    – What if i don’t like the website design. Will i get complete refund.
    – Can i communicate directly to the developer.

    Regards,
    Amandeep Singh Deol

    Reply
  4. Laura

    What happens when someone doesn’t pay you at all, and get’s away with it? 🙁

    Reply
    • Jake

      Hi Laura–the only way to safeguard your time and effort is to use SafePay and to wait to begin work until SafePay has been funded. If you start work with the understanding that you’ll be paid after, it’s at your own discretion due to the chance of a communication break down, which can happen for any number of reasons.

      Reply
  5. Jed Downey

    I am also completely new to this site and this type of employment. I have been a member now for about 10 minutes, I’ll be honest I am a little lost. So if there is a document or some video tutorials I haven’t stumbled on yet I would really appreciate a point in their direction.

    Reply
  6. Amal

    I am new to the site and hope will find job soon and I wish to enjoy my work here

    Reply
  7. Javier Alejandro Velasco

    How can I fill my agreement in order to do a one-time job with my employer? So that the system do NOT issue recurring automatic payments, but instead only ONE payment (once I’ve completed the assignment)?

    Reply
    • Jake

      Hi Javier–a fixed price agreement with one milestone is what you would want to do.

      Reply
  8. kothari gaurav

    i am having one client he hired me in guru but did not pay me after the job gets completed that was the account of my company crystal information again that client posted a same project.i bid from my personal account he is asking to complete the job on hourly basis.but what is the surety this time he will pay me ?how can i be sure ?he says me i will pay you after my work gets completed.

    Reply
    • Jake

      Hi Kothari–make sure to send him an agreement that is opted into autofunding of SafePay (the option is labeled: “fund 100%”). Ensure that money is in SafePay BEFORE you begin any work.

      Reply
  9. Chris

    I think autopay should be mandatory to employers and not optional on agreement (this works for us in elance). And safepay should be mandatory to fixed price projects.
    I have this client who didnt agree on autopay, said that he will pay after every project finished. I had to set our agreement to no payment protection and client does not issue safepay.
    So i have to wait when the client feels to pay which is frustrating on my part. I had no choice but to agree ‘coz i do need a job. I hope you guys could come up with something with this kind of situation.

    Reply
    • Jake

      Hi Chris–we like to make as much as possible options so there is flexibility. Some people don’t want to use SafePay and it’s their right to. If an employer wants payment terms that go against what you’re comfortable with and won’t budge then it would probably be best to move on from them.

      Reply
  10. Bertram

    Hello Jake,

    I just signed up, and wanted to try workrooms, but none is available until I post a job. I don’t want to post jobs until I check out work rooms. Is there info/tutorials on them?

    — Bertram

    Reply
    • Jake

      Hi Bertram–if you go to the “Jobs” tab you should have the option to add a sample job to test everything out.

      Reply
  11. Laura Anne

    I would like to be able to invoice on my terms. I get a deposit before I even start working. And when the client approves the final design I get the remaining contract amount BEFORE the client gets final high res files. Payment due upon receipt. Not 7 days later!
    Now I have to either use a PLACEHOLDER bid (which makes me look like an idiot and doesn’t display my bid amount to the employer), or use one of Gurus options.

    Reply

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