- Why can’t I sign in?
- What is an agreement?
An agreement sets the payment terms (price, payment schedule, due dates, etc.) and is initially sent by your freelancer. You can learn more here.
- Why was my bank account charged automatically?
Please check the agreement you accepted to check and see if autofunding it turned on. If autofunding is on, the system will automatically fund your job. Learn more about your agreement terms here.
- Does posting a job cost anything?
No, posting a job is free. However, you can feature a job to give it more prominence, which costs $29.95. Beyond that, the only cost is paying the guru you hire.
- What if my verification amount is not in USD?
If you’re trying to verify a payment method from a country outside of the U.S. we still require you to verify the method using the verification amount in USD. Please call your bank directly and let them know you’re trying to verify a payment method on a U.S. website and need the original verification amount in USD before it was converted to your currency.
- Why is my payment “awaiting credit from bank”?
You more than likely are using a bank account or a PayPal account associated with a bank account. We have to wait to be sure we receive this money before we apply it for you. We’ll send you an email when the money reaches your account, which usually takes 2-3 business days.