I had the chance to contact Bob as first person. It is very hard to deal with me as a customer in terms of design because I am totally picky and I've got a very(!) clear idea of what I want and what I do not want at all. So I gave him an idea and showed some samples of where I am heading in terms of
design. He answered within 10minutes and we were done after 5 minutes only. Fast! He then contacted me around 2hrs later with the first draft of the logo. He sent it over and I could not believe what he had done to it, I am very very happy about it and will contact him for any other inquires in terms of design. He is very kind, motivated, super-fast (which is important for me because I am not gifted with patience) and also very professional, always delivering the same logo in two different color schemes so you are always seeing both sides of what it could be. Great service, great vendor: A+
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Luke