The guru of Services Drafts Alan Aldwin L. Alcantara Hi, my name is Alan. I am 27 years old and currently residing at Bacolod City. I have 1 year bpo experience as a Customer Service Representative to a financial account where we handle filing disputes for our customers. I was then appointed to become a tier 2 representative where I handle supervisor calls. The reason why you should hire me is because of my dedication at work. I do my best in every task that is given which is also the reason why I was appointed as a supervisor in the previous company that I worked with regardless of my inexperience in the BPO industry. Although it was my first time to work as a call center agent, it didn't stop me from being promoted on my 4th month with the company. With my skills and capabilities, I know that I will be one of the assets to your company. Looking forward to work with you soon.