Alan G747

Paranaque City, Metro Manila, Philippines

Yearly Stats: $0 Earned |

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Alan G747

ECE, Experienced Virtual Assistant, Technical & Customer Support Specialist, Data Contractor

- Bachelor of Science in Electronics and Communications Engineering graduate (Dean's listed) w/ postgraduate MHS certificate
- Technical support and Customer contact associate -- Sony Vaio (US & Canada)
- Technical support tier 2/ Customer support/ Installation support eRep/ Floorwalker for A-bay agents -- & Earthlink (US)
- Experienced BPO/Call center personnel
- Email/ Chat support
- Landlord/ Lessor
- Secretary to an M.D. (Dept. of Dermatology Chairman)
- Online ESL tutor
- Proofreader
- Virtual assistant/ Admin. support
- Wikipedia Consultant
- Data Contractor

Recognitions:

- Attained the team's highest Quality Assurance (QA) - EarthLink US account week 292
- Attained the team's highest Customer Satisfaction (CSAT) - EarthLink US account week 295
- Elance client reviews

Excellent in both English written & verbal communication. Experienced in PC hardware and software troubleshooting, PC internet connectivity troubleshooting, client software support, MS Windows, MS Office, AV/anti spyware removal programs, Apache OpenOffice, Adobe PDF, and file conversions. I'm trained to maximize my resources to get the job done with minimal supervision and under certain standards required. I will commit in providing the "best service" possible out of my expertise even going for the extra mile to get the job done!

Work Terms

- Willing to work full time
- Willing to work in long term commitment
- Can work during US EST
- Open communication with the employer

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