Vendor Risk, KPI Systems & Process Optimization for High-Growth Businesses
I’m a Process Optimization Manager and Data-Driven Operations Consultant with 20+ years of experience helping leadership teams build scalable systems, accurate forecasting engines, and transparent performance frameworks.
I specialise in transforming complex operational environments into clear, structured, and predictable ecosystems. My career spans global leaders such as Google Cloud, Google Ads, UnitedHealth Group, American Express, GoDaddy, Dell, and more — where I’ve built a reputation for precision, reliability, and solutions that withstand leadership-level scrutiny.
Across EMEA, I design end-to-end operational systems that elevate sales productivity, streamline workflows, and enable executives to make fast, confident decisions. Whether it’s creating vendor evaluation frameworks, designing forecasting engines, or building KPI dashboards — everything I deliver is clean, auditable, and built for scale.
Core strengths include:
• Process optimisation and workflow design
• Vendor evaluation and risk analysis
• KPI dashboards and BI-aligned reporting
• Forecasting models and revenue predictability systems
• Sales enablement architecture and performance frameworks
• Contract lifecycle governance and vendor lifecycle oversight
• Data analysis, operational measurement, and cohort modelling
• Cross-functional leadership and stakeholder alignment
Earlier in my career, I supported large-scale programs at UnitedHealth Group, developing operational systems for over 2,500 resources, redesigning vendor processes, launching VMS governance engines, and driving major efficiency improvements.
I’m known for being calm under pressure, deeply analytical, and relentlessly structured — a partner who removes ambiguity and builds systems that simply work.
If you want someone who can turn a messy operational landscape into a high-performing, leadership-ready environment, you’re in the right place.
Work Terms
Availability & Engagement Style
I support clients across European and US time zones with consistent, structured communication. All projects follow milestone-based delivery for clarity and predictability.
Project Approach
Each engagement includes:
• Requirements clarification
• System or model design
• Iterative development
• Final refinement
• Handover with documentation
For VRAs and operational frameworks, I deliver leadership-ready documents built for auditability and decision-making.
Communication
• Project correspondence through Guru’s messaging system
• Scheduled calls when required
• Deliverables shared through cloud-based workspaces or PDF format
Payment Terms
• Fixed-price or hourly options
• Work begins once SafePay is funded
• Structured milestones for multi-phase projects
Revisions
Refinements are included as part of the engagement to ensure alignment with your operational requirements.
Confidentiality
All client information, documents, and processes remain fully confidential.