Email correspondence is a primary mode of communication, and are usually handled within 24 hours. When viable, local meetings ( Baltimore, Washington DC Area) can be made in person on a scheduled basis. While business communications ( Telecon, or phone meetings) can be made at scheduled times during the week, freelance work is performed overnight and over the weekends. A 24-48 hour turn-around time is required for any necessary edits or changes.
For large projects a retainment fee is due up front. For all work payment is due upon delivery of the project. Payments may be made via credit card (Paypal) or check. Any bounced payment fees will be passed on to the customer.