The guru of Services Drafts CeeAnn A hardcore Client Contact Specialist!! Customer Service (Phone/Chat/Email), Guest Relations, Admin Support, Dispatch, Booking, Collections (Zendesk, Talkdesk, VCC, Wordpress, CRM management) I have been with the BPO industry for the last 8 years. I have been a freelancer for almost 2 years and I have a very good reputation with out freelance sites. My exposure in this industry has been diversed. I was into customer service (booking/dispatch/phone/chat/email) and an executive assistant (admin support, research, data mining, market research, email marketing management). I was also into sales, lead generation, appointment setting and collections. Work Terms Available 40 hours a week, accept paypal payments and I communicate through skype/gchat.