Helping you achieve your best work

Currently I'm a creative associate at Bloomforth for the past year and a half.
AMERICAN HEART ASSOCIATION Dallas, Texas January 1997 - May 2010

Business Technologist / Web Designer

Hardware Support Services: Configuring and maintaining PCs and Laptops. Supporting and troubleshooting for users in fourteen affiliate offices. Providing initial training on new equipment, network, and peripheral usage. Troubleshooting of all Wan connectivity.
Software Support Services: Performing software upgrades and installation. Conducting corporate training for new software and technical procedures.
Graphic Support: On Site Photography at all fund raising events. Image and logo conversion and production for print and Web use
Web Design Experience: Responsible for overseeing and correcting design elements on articles submitted through the Content Management system to meet all association design standards.
Creation of specialty web pages requested by association and affiliate staff. Video conversions to Adobe Flash Video.


THE LEARNING CURVE Dunedin, FL January 1992 – December 1996

Customer Service Director
Sales Representative

Sales of software to computer service companies nationwide, incoming and outgoing.
Handled customer service on all nationwide accounts.
Supervised customer service reps. handling customer service on all product returns.
Conducted all sales position interviews and facilitated all new employee orientations, and training.

EDUCATION
?George Mason University Fairfax, Virginia Bachelor of Fine Arts, January 1992

Work Terms

My hours are flexible and I'm available to communicate via email. It's very important to me that my clients are satisfied with my work. I'm passionate about the work I do and give the best possible results.