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Skills

  • Management
  • Zendesk
  • Active Directory
  • Admin Assistant
  • Amazon AWS
  • Bmc Remedy
  • Calendar Design
  • Calendar Management
  • Customer Service
  • Directory Submission
  • Email Support
  • Google
  • Google Docs
  • Help Desk
  • ITIL

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Services

  • Customer Support Executive

    $15/hr Starting at $25 Ongoing

    Dedicated Resource

    Shopify TradeGecko Shipstation Zendesk Oberlo Stripe Amazon Google Docs Travel and Calendar Management

    Admin AssistantAmazon AWSCalendar DesignCalendar ManagementCustomer Service
  • IT HELPDESK LEVEL II

    $14/hr Starting at $25 Ongoing

    Dedicated Resource

    Active Directory RSA provisioning Outlook Management and Setting up Escalations Ticketing System ITIL v1 DNC Mainframe Zendesk, BMC Remedy, SDM , ServiceNOW

    Active DirectoryBmc RemedyDirectory SubmissionHelp DeskITIL

About

Customer Support Executive | Rockstar Virtual Assistant | IT Helpdesk

Thank you for viewing my profile.

Are you looking for a Top Quality Customer Support Executive? Rockstar Virtual Assistant or IT Help-desk Analyst? You are in the right page.

I have been working for this industry for 8 years now assisting U.S., UK, Australia and international clients providing different kinds of services. I am a quality focused individual with advance knowledge to Technology and Administrative work. I already demonstrated a successful history in the field of customer service providing technical resolutions to customers. I have strength in communication, organization, training and commitment in meeting the metrics imposed by the clients or employer. Coming from a contact center background with a strong grip of the English language, so communication will never be an issue, adaptability, flexibility, critical thinking and being detail oriented are some of the skills I possess. I respect due dates and deadlines and adhere to schedules. I am well versed in administrative tasks and even lead other officers to a goal set. I love a challenge and I like working to impress. I am willing to undergo an extensive training and learn new skills and seeking the opportunity to apply my knowledge and skills in a new and challenging environment and to contribute to the success of your business.

My experiences with previous organization are listed below such as:

Australia New Zealand Bank
T-mobile UK
Nike Inc.
Dlink US and Canada
McGraw-Hill Financial and Education
Atos Information Technology
Siemens Inc
Salesforce

Job Function:
Customer Support Executive
Rockstar Virtual Assistant
IT Helpdesk Analyst
Travel and Calendar Management
Executive Assistant


If you think I'm fit for the job feel free to contact me. I'm very flexible in terms of my schedule and rates. The good news is I am available to start immediately.



Looking forward to working together!


Francis Chua
"A winner is a dreamer who never gives up."

Work Terms

24 x 7