julius dalisay

Manila, Metro Manila, Philippines

Yearly Stats: $75 Earned |

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julius dalisay

committed in delivering outstanding service to my clients

As a Customer Experience Analyst, I have developed strong personality dealing with different types of customer every now and then through taking calls for different campaigns. I've worked on different tools, emails, reports and business reviews for my managers and clients. I am grateful because working in the BPO industry opens an avenue for me to excel and grow through various tasks which helped me become an effective support for my role.

I have undergone different training and sales workshop that gives me an in depth understanding that we not only focus on our company's product but also making sure that we always provide great customer experience. 

I also handled different tasks such as payrolls, excel files, transcription, web search and reports that improve my multi-tasking ability, editing and writing skills.



I coached team members, live call monitoring and side by side barging. All these activities helped me improve my listening skills and provide a solution on how team members are more effective on their task. 

I've learned the greatest value is embracing change which is very essential in every aspect of our life. I always accept criticism and open to any ideas. I can work under pressure and take responsibility at all times.
I am confident that my experiences in the BPO industry qualify me for consideration. If you would like, I can provide you with current samples of my work. I have also enclosed my resume. I look forward to meeting with you and discussing my qualifications in more detail.

Work Terms

i can adjust my schedule at anytime my client prefers. i can accept payment through different channels