The guru of Services Drafts Katie Caldwell Creating resumes and cover letters that will get you into the interview chair Passion for resume and cover letter writing. Experience writing resumes for both public and private sector, including tweaking resumes and writing cover letters for specific job applications. Journalism background, to include coursework in editing, resume writing and reporting. Award-winning newspaper journalist. Approximately six years in the public safety sector, specifically as a dispatcher and as an administrative assistant for a large police department.