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Skills

  • Accounting
  • Billing
  • Credit Card
  • Csr
  • Customer Service
  • Email Marketing
  • Email Services
  • Email Support
  • Greeting Card Design
  • Mail
  • Management
  • Microsoft
  • Microsoft Outlook
  • Payment Gateway Integration
  • Promotions

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Services

  • Transcription

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    I have been doing transcription at GoTranscript and QA world for a few weeks now. I do it during my rest days and when I get off work.

    REST APITranscription
  • Email Management

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    I have used Microsoft Outlook for almost 10 years now. I can assist in email management, answering email, setting up email reminder, spam mail deletion, organizing emails, setting parameters and folders...

    Email MarketingEmail ServicesEmail SupportMailManagement
  • Customer Service Representative

    $8/hr Starting at $30 Ongoing

    Dedicated Resource

    I have been a Customer Service Representative for a retail card company for 5 years. As a CSR, my main job role is assist customers on their credit card, mainly their billing statements, current promotions...

    AccountingBillingCredit CardCsrCustomer Service

About

"No shortcuts. Work for it."

I started to work since I was 20 years old. My first job was as a Collections Associate for a credit card company based in the US. I stayed at that company for two and a half years until I decided to work for another company since it was just starting out. I thought it was a good opportunity for career growth since I would be one of the pioneers of the department. Unfortunately after 2 months, the project got shut down and I decided to look for a more stable company. Now, I am still employed at my current job as a Collector. It is still a credit card company but it caters to retail services like Walmart, Sam's Club and JCPenney. I used to be a Customer Service Representative for the same company for 5 years and then they opened the Collections position so I decided to transfer because it was my comfort zone before. I am in the same company for more than 7 years now. I started out there as n undergraduate not wanting to be a burden to my parents, and now, I have my own family and I want to be closer to my 2 year old son so I wanted to try freelancing. I know people who quit their office jobs and became successful in freelancing. I want to become one too. I want to work at my own time and be with my son most of the time.

Work Terms

I could work from 8 P.M. Eastern Standard Time for 3-4 hours and work more during Wednesdays and Thursdays.