Hours are virtual 24/7/365; however, telephone etiquette is 10AM to 5PM - Monday through Friday. Do visit the websites: www.donnalquesinberry.com and/or www.donnaink.com to learn more and review materials here. Conference calls are scheduled through a bridge service and/or Skype.
Payment terms are a chargeback retainer to commence services. All projects under $1500.00 are one-half to start - one-half upon completion. Over $1501.00 terms are one-third or one-fourth to start and contingent upon timeline the remaining monies are billed in a normal cycle or at draft and final review.
Money is something we all love and we should . . . quality services and products are what interests each of us the most! Therefore, the terms and conditions are necessary elements of good business. Once our agreement is reached - it is good to adhere to the platform and focus on the work.
I do request a non-disclosure agreement (NDA) to indemnify both Clients / Customers and myself. And, all Client / Customer files are scrubbed and Copyscaped as a protocol.
Now let's get busy and get some work done!