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Skills

  • Chat Support
  • Computer Technician
  • Customer Engineering
  • Data Management
  • Design
  • Desktop Support
  • Email Support
  • Help Desk
  • Identity Packages
  • IT Service Management
  • Microsoft
  • Office Assistant
  • Process Design
  • Server Administration
  • Spreadsheets

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Services

  • IT & AI Automation Specialist

    $50/hr Starting at $200 Ongoing

    Dedicated Resource

    I provide professional IT, automation, data, and cybersecurity services designed to help businesses work faster, smarter, and more securely. With strong expertise in Excel automation, AI workflows, cloud...

    Chat SupportComputer TechnicianCustomer EngineeringData ManagementDesign

About

Your Technology Team

I’m Rashmi Sheel, an AI and IT Advisor dedicated to helping small and medium-sized businesses become more efficient, secure, and future-ready.
With 20+ years of leadership experience in the Corporate IT industry, I specialize in bringing together AI, automation, cybersecurity, and Managed IT services to create smarter, more resilient operations that support growth.

How I Help Your Business

I work closely with business owners and teams to:

→ Transform everyday operations into streamlined, automated workflows
→ Make AI practical, useful, and results-driven
→ Reduce operational costs and eliminate repetitive manual tasks
→ Strengthen cybersecurity with proactive protection
→ Ensure compliance with data protection and industry regulations
→ Provide ongoing IT support that enhances reliability and uptime

My goal is simple: use technology strategically to boost efficiency, productivity, and peace of mind.

My Process

Every engagement starts with understanding your business deeply:

Audit current workflows and IT systems

Identify bottlenecks, inefficiencies, and repetitive tasks

Evaluate where AI and automation can deliver real value

Design step-by-step solutions tailored to your operations

Build and implement custom AI tools and automated processes

Monitor, refine, and support for long-term success

This structured approach ensures solutions are practical, scalable, and aligned with your goals.

What You Can Expect

→ Tailored AI and automation solutions built around your unique needs
→ Clear insights into where technology can make the biggest impact
→ Reliable Managed IT support that keeps your systems running smoothly
→ A proactive, security-driven mindset to safeguard your business
→ Expert guidance backed by decades of IT and leadership experience

Proven Results

My clients have achieved:

→ AI-powered systems that improve customer support and generate qualified leads
→ Scalable AI-driven content creation tools
→ Stronger cybersecurity and improved operational reliability
→ Reduced overhead costs and significant time savings

What Clients Say

Alpine Services
"Rashmi is professional, effective, and efficient in managing our IT infrastructure. Any software, hardware, or network issues are quickly resolved. We highly recommend CMIT Solutions as an IT service provider."

D. Williams
"Rashmi and her team are fantastic! She explains everything clearly and provides practical recommendations. She’s always available and delivers excellent support. I highly recommend CMIT Solutions for IT needs."

Let’s Talk

If you're ready to tackle your business challenges, I’d love to show you how AI, automation, and Managed IT services can transform your operations.
let’s build a strategy to streamline your workflows, improve security, and drive your success.

I’m here to help — let’s get started.

Work Terms

I am committed to delivering high-quality work, clear communication, and reliable support throughout every project. Below are my standard work terms to ensure smooth and efficient collaboration.

Availability & Communication
I am available Monday–Friday during business hours and respond promptly to messages. All communication will be handled through Guru unless otherwise agreed.

Project Scope & Requirements
Each project begins with a clear understanding of your goals, requirements, and deliverables. Any changes or additions after the scope is approved may require revised pricing or additional milestones.

Work Process

Discuss requirements and confirm project scope

Review needed, data, or documentation

Define milestones and begin once the first milestone is funded

Provide regular progress updates

Deliver final solution with testing and revisions (within scope)

Revisions
Small adjustments related to the original scope are included. Major changes or new features will require separate billing.

Payment Terms
All work begins once the agreed milestone is funded. Larger projects use phased milestones. Hourly work is tracked through Guru’s WorkRoom.

Confidentiality & Security
All client information, credentials, and data are kept strictly confidential. For IT, cloud, and cybersecurity temporary login may be required and will be handled securely.

Delivery & Acceptance
Deliverables are submitted through Guru. Final acceptance occurs when the client reviews and approves the work. Any issues discovered shortly after delivery will be addressed promptly.

Support & Maintenance
Short-term support may be included depending on project type. Ongoing Managed IT, AI automation support, and maintenance services are available upon request.

Cancellations & Refunds
If a project is canceled before work begins, no charges apply. If work has started, payment for completed work is required. I always aim to resolve concerns professionally and ensure client satisfaction.