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Skills

  • Chat Support
  • Customer Service
  • Customer Service Representative
  • Customer Support
  • Virtual Assistant

Services

  • Customer Service Specialist.

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    "I can offer your customers and outstanding customer service experience." My name is Sergio, and I am a customer service specialist. i have experience working with chats, emails and phone calls. Always...

    Chat SupportCustomer ServiceCustomer Service RepresentativeCustomer SupportVirtual Assistant

About

To provide an outstanding service is my goal.

I have been working as a customer service representative for over 3 years. Working for third party companies as Teleperformance, Black Hawk Support Services, Sykes. On those companies, I have had the opportunity to work for big companies as Sony (technical support), Verizon Wireless (customer service over the phone, chat, e-mail, and escalations agent), Cricket Wireless (Customer service over the phone).

I enjoy what I do since I really like to help other people. My best experience have been working as a chat agent, even tho you had to take care of more than one customer at the time, it was a great experience and help improving my multitasking skills. Working under pressure has never been an issue since I take my job seriously.

Work Terms

I can work any schedule.