Banner Image

Skills

  • Customer Service
  • Email Services
  • Admin Support
  • Business Consulting
  • Business Development
  • Consulting
  • Customer Service Representatives
  • Data Entry
  • Event Planning
  • Excel
  • Management
  • Ms
  • Ms Office
  • Outlook
  • Powerpoint

Sign up or Log in to see more.

Services

  • Word Processing

    $15/hr Starting at $25 Ongoing

    Dedicated Resource

    My expertise lies in customer service/administrative/business consulting. I have 10 years of professional experience with improving the customer service experience. Customer service is my delight. I begin...

    Admin SupportBusiness ConsultingBusiness DevelopmentConsultingCustomer Service

  • Data Entry

    $15/hr Starting at $25 Ongoing

    Dedicated Resource

    My expertise lies in customer service/administrative/business consulting. I have 10 years of professional experience with improving the customer service experience. Customer service is my delight. I begin...

    Admin SupportBusiness ConsultingBusiness DevelopmentConsultingCustomer Service

  • Virtual Assistants

    $15/hr Starting at $25 Ongoing

    Dedicated Resource

    My expertise lies in customer service/administrative/business consulting. I have 10 years of professional experience with improving the customer service experience. Customer service is my delight. I begin...

    Admin SupportBusiness ConsultingBusiness DevelopmentConsultingCustomer Service

  • Office Management

    $15/hr Starting at $25 Ongoing

    Dedicated Resource

    My expertise lies in customer service/administrative/business consulting. I have 10 years of professional experience with improving the customer service experience. Customer service is my delight. I begin...

    Admin SupportBusiness ConsultingBusiness DevelopmentConsultingCustomer Service

  • Customer Service

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    Resolve customer complaints via phone, email, mail, or social media. Use telephone to reach out to customers or receive income calls and verify account information. Greet customers warmly and ascertain...

    Customer ServiceEmail ServicesMail

  • Service Desk

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    I will be the first point of contact for the users who call for IT Service Desk. ... Troubleshooting basic end user issues on various software applications, hardware, network and telecommunications systems...

    BasicDesktop SupportTelecommunications SystemsTroubleshooting

Sign up or Log in to see more.

About

Professional and ethical at all times!

I have 17+ years of customer service, 10+ years of call centers, 8+ years of Technical Support, 10+ years of leadership, coaching and management, 4+ years of process creation and documentation and 4+ years of Service Desk Analyst experience.

Education and Certificates:
Master Degree in Project Management
Masters Degree in Business Administration 9MBA)
Bachelors Degree in Technical Management
ITIL V3 Foundation Certificate
Master Certificate of Business Process Management

Work Terms

Any time on weekends
Monday-Friday 4 p.m until 12 a.m.