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Skills

  • Sales
  • Bpo
  • Chat Support
  • Customer Service
  • Lead Generation
  • Business Requirements
  • Customer Support
  • Helpdesk
  • Live Chat
  • Management
  • Real Estate
  • Admin Support
  • Business to Business Marketing Strategy (B2B)
  • Call Center
  • Call Centre

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Services

  • Lead Generation for Real Estate and All

    $5/hr Starting at $25

    What is Lead Generation? Lead generation describes the marketing process of stimulating and capturing interest in a product or service for the purpose of developing sales pipeline. Lead generation often...

    Design ProcessDigitalLead GenerationMarketingReal Estate
  • Call Center Solutions

    $5/hr Starting at $25

    Telecentennial BPO has provided bilingual (English-Spanish- Portuguese) resources to Medium / Large Scale Companies of USA / Canada working in diversified manners under supervision of our Expert Management...

    BpoBusiness RequirementsChat SupportcnmCustomer Service
  • Bilingual Call Center Services

    $5/hr Starting at $25

    TeleCentennial Contact Center & BPO outsourcing provides in-depth, customer service support 24/7 via telephone line, online chat, fax and emails. Client´s databases can be maintained and accessed on a...

    BpoCustomer ServiceOutsourcing
  • Live-chat and email ecommerce support

    $5/hr Starting at $25

    Today, a large percentage of the urban population shops online, and with the vast variety of options available to shoppers, an online business cannot afford any slip-ups, or the customer will simply go...

    Admin SupportChat SupportCreativeCustomer ServiceE-Commerce

About

BILINGUAL Call Center & BPO outsourcing

TeleCentennial Call Center & BPO outsourcing was originally founded in 1998, to satisfy the growing need of outsourcing the best Bilingual IT Help Desk and Customer Services experience, offering friendly, timely and professional Bilingual customer service IT techs. As a result of our success, we formed a strategic alliance with Centennial/AT&T, managing their Bilingual IT Help Desk operations for several well-known hotels in Puerto Rico. In 2012, we expand our portfolio of services and clients to offer integrated solutions for companies with growing telemarketing professional needs in the USA.

According to an study by Gartner’s research group, a leading information technology research and advisory firm, Colombia was rank as the best country for English language offshore and near-shore outsourcing destination and number One for Spanish language as well. Colombia has been recognized as part of this select group since 2010. This is an important recognition for Colombia, as the leading global companies make decisions based on the information published by Gartner studies.

Headquartered in Bogotá, Colombia, TeleCentennial Contact Center & BPO provides professional Bilingual Call Center services and BPO to the USA, Canada, Latin America and Spain, specializing at Bilingual Inbound & Outbound campaigns.

TELECENTENNIAL BPO. Experts at Social Media Channels Customer Service !!! Let`s take your customer service to the next level !!! Call us now 24/7.
http://telecentennial.wix.com/callcenter

Founded: 1998

Meet the Team

  • Telecentennial

    Telecentennial

    Headquarters

  • Nicolas Abdor

    Nicolas Abdor

    Operations Manager

  • Priscilla Preston

    Priscilla Preston

    HR Manager

  • Javier Aguilar

    Javier Aguilar

    General Manager

Work Terms

I use flexible payment terms and keep the work at first place, always looking for the mutual benefit for a long term.

Our payment term is as follow but can be adjust according to the client`s request.

1. 30% when the project starts.
2. 40% after 70 % of project is delivered.
3. 20 % after the deployment.
4. Last 10% after the 1 month free support.

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