Trilingual Translator & Customer Support Specialist | Arabic • English • French | Accurate, Human Translation | Copywriting & Communication Expert

Hello! I’m Youness, a trilingual translator and communication specialist fluent in Arabic, English, and French. I’m passionate about languages, culture, and helping businesses and individuals communicate clearly and effectively.

I hold a Bachelor’s degree in Law (2018–2022) and a Diploma in Business Management (2021). My background in law and business gives me a strong understanding of formal writing, structure, and attention to detail, which are essential in professional translation and client communication.

Professionally, I’ve worked as a Customer Service and Sales Specialist at IO Solutions, where I developed solid communication skills, the ability to handle client inquiries efficiently, and a mindset focused on problem-solving and customer satisfaction.

On Guru, I offer the following services:

Translation (Arabic ⇄ English ⇄ French)

Proofreading & Editing

Copywriting and Content Localization

Customer Support (Chat, Phone...)

What sets me apart is my commitment to manual, high-quality translation — I never rely solely on machine tools. Every text I handle is carefully reviewed to ensure it sounds natural, accurate, and culturally appropriate.

I’m known for being:
✅ Reliable and responsive
✅ Flexible with time zones
✅ Detail-oriented and organized
✅ Dedicated to client satisfaction

My mission is to help individuals and businesses connect across languages while maintaining clarity, tone, and impact. Whether you need to translate a document, craft compelling copy, or support your customers, I’ll make sure your message is delivered professionally.

Let’s work together to turn your ideas into words that cross borders!

Work Terms

Availability: I’m available for both short-term and long-term projects. I work full-time online and can adjust to your preferred schedule or time zone.

Communication: I’m easy to reach via Guru messages, or other preferred platforms. I respond quickly and keep clients updated throughout every stage of the project.

Delivery: All work is done manually to ensure quality and precision. I never submit work without double-checking grammar, tone, and accuracy.

Revisions: Each project includes a number of free revisions (depending on scope) to make sure you’re 100% satisfied with the final result.

Confidentiality: I treat all client materials and communications with complete privacy and professionalism.

Payment Terms: Payments are processed safely through Guru’s escrow system. I request milestones or per-project payments, depending on your preference.

Tools Used: For translation and editing, I use professional tools such as DeepL, Smartcat, and Google Docs — but I always rely on my human expertise for quality assurance.

Commitment: I’m dedicated to building long-term professional relationships based on trust, clear communication, and consistent delivery.

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