Posted 11 Days Ago Job ID: 2088562 7 quotes received

CallCenter with Excellent English Skills

Fixed Price or Hourly
Quotes (7)  ·  Premium Quotes (1)  ·  Invited (0)  ·  Hired (0)

  Send before: July 09, 2024

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We are seeking a highly professional call center based in the Philippines to handle our customer service needs. The ideal call center should have a team of agents with excellent English communication skills. Your team will be responsible for managing inbound and outbound calls, providing top-notch customer service, and ensuring high levels of customer satisfaction.


Responsibilities:

  • Handle a high volume of inbound and outbound calls.
  • Provide exceptional customer service to our clients.
  • Resolve customer inquiries and issues in a timely and efficient manner.
  • Maintain accurate records of customer interactions.
  • Meet performance targets and KPIs.


Requirements:

  • Must be based in the Philippines.
  • Agents must have excellent English communication skills, both verbal and written.
  • Experience in customer service or call center operations.
  • Ability to work flexible hours.
  • Strong problem-solving skills and attention to detail.
  • Reliable and fast internet connection.


Preferred Qualifications:

  • Previous experience working with international clients.
  • Familiarity with CRM systems and call center technology.
  • Ability to handle multiple tasks and work under pressure.


About Us:

We are committed to providing our customers with the best service possible. We are looking for a dedicated call center that shares our values of excellence and customer satisfaction.


We look forward to finding a professional and reliable partner to work with. Thank you!

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Benjamin M United States