We are hiring two to five experienced Customer Service Representatives to join our existing team. If you're a hard-working professional for no sales phone work. Benefits include flexible hours that you can do from home. In addition, this opportunity pays weekly.
Great customer service with strong English (and Spanish strongly preferred but not required) verbal communication skills required.
We are committed to being active partners in creative problem-solving techniques that evaluate different methods and strategies for alternative sale methods. We have been doing this for 9 years now (as this is an on-going project with no end date.)
We offer 2 hours shifts Monday - Saturday
We ask that you can work at least 2 day a week, but you have the option to work as many as 6 days a week if you should wish.
Respond and monitor customers via telephone
Document all inquires, requests, resolutions, and follow-up tasks
Meet quantitative performance metrics as outlined
Keep customer accounts current by updating databases during calls
1 year of customer service experience
Experience working with inbound and outbound calls and customer service
Proficient in Microsoft Office
Excellent interpersonal and communication skills
Comfortable working at home sitting for hours
Demonstrated ability to prioritize tasks and manage time efficiently
Basic computer skills in various software and web-based applications ... Show more