Find and Hire Freelance Customer Service Trainers

Browse 274 Customer Service Training Experts Free

Guru makes it easy for quality employers and freelancers to connect, collaborate, and get work done flexibly and securely.

OR
3,000,000 Members Worldwide
1,000,000 Jobs Completed
$250,000,000 Paid to Gurus

Top Customer Service Training Freelancing Services

Hire Best Customer Service Trainers

A customer service trainer is an experienced customer service representative who has transformed his/her profession and entered into the domain of training. Customer service trainers generally train both new as well as experienced employees to help them provide improved customer service.

Businesses across various industries require the best customer service trainers to train their customer service executives efficiently and effectively so that they can help engage, influence, inform, and satisfy customers.

Responsibilities and Duties of the Best Customer Service Trainers

Customer service trainers have to fulfill some specific duties and responsibilities. The primary responsibilities of these customer service experts include the following so make sure your freelancer can:

  • Develop high-quality training plans for different customer operations.
  • Create appropriate customer service training course and design relevant handouts and manuals.
  • Set appropriate goals and make sure that every trainee meets them.
  • Provide appropriate training to the marketing and human resource teams.
  • Coordinate regularly with the marketing team to obtain updates for the marketing deliverables.
  • Monitor all the client-related concerns and arrange training sessions for resolving the same.
  • Compile customer feedbacks for analyzing the work of individual employees.
  • Participate actively in different stores and team meetings.
  • Recommend improved and more efficient selling techniques.
  • Verify customer checkout processes and suggest enhancements for handling all sales and tenders.
  • Deliver online customer service training, if and when required.   

Additional Qualities Expected from Customer Service Trainers

In addition to the ability to take up the responsibilities as mentioned above, the best customer service trainers should also possess the following qualifications:

  • Experience in customer service positions or sales
  • A Bachelor’s degree in Education or related field
  • Strong communication skills
  • Excellent analytical skills
  • Ability to take important decisions

Customer service trainers can help you generate happy and satisfied customer in your every dealing. They can help you in getting loyal customers for your business. Apart from that, the trainers can also enable you to manage your business reputation. Online customer service training can also be taken to meet the purpose.

Benefits of Hiring Customer Service Trainers

Hiring customer service trainers can provide your business enterprise a spectrum of advantages.

  1. Increased Employee Efficiency

A customer service trainer can train your employees efficiently to deliver the best service to your clients and customers. The trainer will design practical and purposeful training programs and set meaningful goals to make sure each trainee meets the objective.

  1. Improved Overall Productivity

A customer service trainer can help improve your customer dealings and make sure your clients get 100% satisfaction. This can, in turn, improve your overall business productivity.

Guru Tip:

Manage big projects easily by adding members to a WorkRoom. Build your team and assign them roles like Administrator, Manager and Coordinator to get work done smoothly.

Find the right Customer Service Training freelancer on Guru by posting a job for free, here.

Work Your Way
Protected by Guru's SafePay Service

Pay by Milestones

Milestones are like checkpoints you create to ensure you're happy with the work every step of the way. Build as many milestones into your job as you want — set a due date for each milestone and the amount to be paid.

Pay by Task

Pay for a single completed task, however big or small. Create and assign tasks for work as needed, and generate invoices from each task once they are completed.

Pay by the Hour

Track progress with ease and confidently pay freelancers by the hour. Use our TimeTracker software to see in the moment updates of work being done. Hiring multiple freelancers for your job? Stay organized with a breakdown of each freelancer's hourly rate and time tracked.

Pay Using Recurring Payments

Easily pay your go-to freelancers on an ongoing basis. Set up to four recurring payment rules for any given job — pay every week, every other week, every month, or every quarter. Stop or Resume payments at any point with just a click of a button.

Need a different solution? We can customize any part of the experience just for you.
Get connected with Guru Enterprise now!

Customer Satisfaction

Based on Paid Invoices

99.9%

Jul. 2019

Get Your Job Done With a Freelance Expert Today