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Top Customer Service Training Freelancing Services

  • View Service Offered By qualityexcellence

    qualityexcellence
    Member

    Customer Service Trainer

    Hyderabad, Telangana, India

    19,624/yr
    • Customer Service Training
    • Accounting
    • Ad Design
    • Amazon
    • Automotive Sales Training
    • Image Design
    • Management
    • Marketing Coaching
    • Media Training
    • Retail Sales

    Amazon seller account Training

    Amazon seller account setup Amazon products description, SEO, image settings, upload of bulk products Online Sourcing strategies Be on Lookout guide (BOLO) What to sell and why Price optimization Buybox optimization and strategy FBA, FBM, Private labeling, Retail Arbitrage, Online Arbitrage, Amazon Vendor wholesale accounts Listing, prepping, shipping Dropshipping Aliexpress, Oberlo etc Managing product list and import-export to Shopify, eBay woocommerce etc Bundling Quarter 4 magic plan and suc... View more

  • View Service Offered By Horacio Castil

    Horacio Castil

    Customer Service Trainer

    Columbus, Lima, Peru

    2,217/yr ·
    • Customer Service Training
    • Chat Support
    • Client Contact
    • CRM
    • Customer Retention
    • Customer Service
    • Customer Service Management
    • Email
    • English Language
    • LiveChat

    English and Spanish Phone/Chat Support

    Answer incoming calls from prospective customers Use scripts to provide information about product’s features, prices etc. and present their benefits Ask pertinent questions to understand the customer’s requirements Persuade the customer to buy by demonstrating how merchandise or services meet their needs Record the customer’s personal information accurately in a computer system Deal with complaints or doubts to safeguard the company’s reputation Go the “extra mile” to meet sales quota and faci... View more

  • View Service Offered By Pankaj Dubey 11

    Pankaj Dubey 11

    Customer Service Trainer

    Noida, Uttar Pradesh, India

    • Customer Service Training
    • Content Writing
    • Customer Service
    • Design
    • Management
    • Operations Management
    • Program Management
    • Statement of Purpose (SOP) Writing
    • Training
    • Video Production

    Content & SOP| Customer Service Training

    An expert in Training and Development with more that 19 years of experience Training Material Development, SOP creation Soft Skill Training. Customer service training for Hotel restaurant retail. I have in-depth understanding on Hotel and restaurant operations and have keen interest in restaurant kitchens. I am very comfortable and have helped companies to design employee friendly SOPs that will eliminate variations and will help deliver uniform product to the customers. Have created video conte... View more

  • View Service Offered By Leonard Kaja

    Leonard Kaja

    Customer Service Trainer

    Skopje, Cair, Macedonia

    • Customer Service Training
    • Customer Service
    • Excel
    • Team Management
    • Training
    • Coaching
    • Communication Skills
    • Power Point
    • Personal Training
    • Sales Training

    Customer Service Training Team Leader

    I am working in telecommunication company for 7 years. I've been replacing a job position as reporting and analysis specialist. During that period I have been preparing weekly reports and analysis for the board. I have more than 4 years experience in creating and optimizing Microsoft excel analysis. Recently I have created templates for quality assurance and reporting all by using Microsoft Excel. View more

  • View Service Offered By Swagata Basak

    Swagata Basak

    Customer Service Trainer

    Mangaluru, Karnataka, India

    • Customer Service Training
    • Analytics
    • Call Center
    • Cost Reduction
    • CRM
    • Cross Functional Coordination
    • Customer Retention
    • Management
    • Negotiation
    • Operations Management

    Customer service,training & audit,Corres

    training and development ? Operations and service management ? Call centre/Contact centre ? Customer care/CRM ? Complaint and escalation ? Written communication cell ? Cost reduction ? Account/Relationship management ? Cross functional coordination ? Customer retention ? Analytical/Negotiation skills ? Process improvement ? Vendor management ? Problem analysis ? People management ? Succession planning. View more

  • View Service Offered By Katharine Piggott

    Katharine Piggott

    Customer Service Trainer

    Dereham, England, United Kingdom

    • Customer Service Training
    • Customer Service
    • Email
    • Help Desk
    • Layout Design
    • Rewriting
    • Sales
    • Templates
    • Training

    Customer Service Training

    With 20 years experience in customer service I can quickly advise on new techniques when dealing with your customers. I can provide telephone techniques and scripts, email layouts and templates and help you be the best customer service provider you can be to your clients. Sales will naturally increase when a business focuses on their customers. View more

  • View Service Offered By Melanie Ortiz

    Melanie Ortiz

    Customer Service Trainer

    Peoria, Arizona, United States

    • Customer Service Training
    • Business Development
    • Customer Experience Management
    • Customer Retention
    • Customer Satisfaction
    • Customer Service Management
    • Relationship Management
    • Salesforce

    Customer service and sales training and

    Operated a full service marketing firm that specialized in outsourced, direct marketing and promotional sales campaigns within retail partners. Led the analysis and planning of brand positioning in the market, working to develop relationships with target public. Assigned and monitored clerical, administrative and secretarial responsibilities and tasks among office staff, including onboarding process, recruiting, record keeping, office supplies inventory, and confidentiality of data. Emphasized o... View more

  • View Service Offered By alleneaton

    alleneaton

    Customer Service Trainer

    Anaheim, California, United States

    • Customer Service Training
    • Conflict Resolution
    • Customer Service
    • Skill
    • Training

    Customer Service

    I spent 6 years in retail. When I worked for Gap, Inc. (Banana Republic) as I Store Manager, I received some of the best customer service training (i.e. exceeding expectations; reading body language and sizing up a customer; conflict resolution; people motivation) in the Industry. I pride myself in the thorough understanding of customer service and my ability to deliver it. View more

  • View Service Offered By qtrose

    qtrose

    Customer Service Trainer

    Pasig, Metro Manila, Philippines

    • Customer Service Training
    • Call Handling
    • Customer Service
    • Design
    • Instructional Design
    • Teaching
    • Training
    • WordPress

    Customer Service

    1. 10 Years in the Customer Service Industry2. 3 Years in Customer Service Training as a Communication Trainer3. Blog and Content Writer4. Instructional Designer5. TESOL Certified6. Communicarion Analyst7. 6 Years in ESL Teaching • 6 years experience in Customer Service• 3 years in Customer Service training as a Communication Trainer• 6 years in ESL/TESOL• Effective Inter-personal Communication Skills• Strong English skills both oral and written• Possess ... View more

  • View Service Offered By davewave

    davewave

    Customer Service Trainer

    Chicago, Illinois, United States

    • Customer Service Training
    • Corporate
    • Customer Service
    • Fundraising
    • Grant Writing
    • Training
    • Writing

    Customer Service

    Raised 2.8 million in 8 months; Staffed a Customer Service Call center with 3000 employess in less than 6 months; Raised 1.2 million in less than 6 months; Developed Traing programs for customer service which resluted in a decrease of 33% in employee turnover. Expereince in the art of fundrasing. Also know how to develop, train and manage a customer service staff. View more

  • View Service Offered By Arc Dizon

    Arc Dizon

    Customer Service Trainer

    Manila, Metro Manila, Philippines

    • Customer Service Training
    • Call Center
    • Customer Service
    • Insurance

    Customer Service Representative

    Proven experience providing customer support in busy call center environments for public utility and insurance industry employers. An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty. Strategic-relationship and partnership-building skills -- listen attentively, solve problems creatively and use tact and diplomacy to achieve win-win outcomes. View more

  • View Service Offered By Raymond Khor

    Raymond Khor

    Customer Service Trainer

    Subang Jaya, Selangor, Malaysia

    • Customer Service Training
    • Branding
    • Campaign Planning
    • Customer Service
    • Customer Service Management
    • Design
    • Graphic Design
    • Help Desk
    • Lead Generation
    • Management

    Social Media Manager | Customer Service

    I'm an experienced Manager with a demonstrated history of working in the health and fitness industry, banking and Marketing. Skilled in Coaching, Customer Service Operations, Contact Centers, Customer Service Training, and is able to help meet your company customer service needs. I also help companies managed their social media campaign and graphic design to boost their leads generation and brand presence. I empower companies to think differently in what they do better. View more

  • View Service Offered By Sheza Ikhlaq

    Sheza Ikhlaq

    Customer Service Trainer

    Lahore, Punjab, Pakistan

    • Customer Service Training
    • CRM
    • Customer Experience Management
    • Customer Retention
    • Customer Satisfaction
    • Customer Service
    • Customer Service Management
    • Zendesk

    Customer Service

    I've been working as a Customer Support Executive for 6 years. Meeting deadlines and ensuring client satisfaction are my top priorities. I've phenomenal time management skills and strong user focus with a can-do attitude. I'm online 18hrs a day and always ready for new projects and a new challenge. To make my client 100% satisfied is my first thing to do. View more

  • View Service Offered By Taha Imran

    Taha Imran

    Customer Service Trainer

    Lahore, Punjab, Pakistan

    • Customer Service Training
    • Customer Service
    • Customer Service Management
    • Lead Generation

    Customer Service, Lead Generation, Sales

    My background lies in successfully maintaining superior customer relationships and providing outstanding service and support to meet, and surpass, expectations and requirements. Throughout my career, I have managed customer communications and initiatives to realize improved customer service, satisfaction, and retention. Additionally, my established success in effectively interacting with and leading teams positions me to make a significant contribution in this position. View more

  • View Service Offered By Khadijah Abdul-Hakeem

    Khadijah Abdul-Hakeem

    Customer Service Trainer

    Helotes, Texas, United States

    ID Verified
    • Customer Service Training
    • Client Issue Resolution
    • Customer Experience Management
    • Customer Retention
    • Customer Satisfaction
    • Customer Service
    • Customer Service Management
    • Relationship Management

    Customer Service

    I have over ten years of experience providing top-notch customer service. I have performed consultative sales, handled large quantities of inbound calls, and resolved customer complaints professionally. *I have helped a company attain the highest customer service ratings (as determined by external auditors) -- earned 100% marks in all categories including communication skills, listening skills, problem resolution and politeness. View more

  • View Service Offered By kenjacks3329

    kenjacks3329

    Customer Service Trainer

    Columbia, Maryland, United States

    • Customer Service Training
    • Access
    • Adobe Photoshop
    • Customer Service
    • Direct Marketing
    • Marketing
    • Mobile
    • Ms
    • Ms Outlook
    • Outlook

    Customer Service

    1. Developed product manuals for a division of VISA USA 2. Managed implementation of several ATM & POS networks. 3. Managed the implementation of several payment system projects. 4. Developed Mobile Data Computer Installation Manual 5. Developed Mobile Data Computer Training Manual 6. Developed Customer Service Training Curriculum for the City of Baltimore 7. Trained City of Baltimore on 311 support software. 8. Trained Baltimore City 311 staff on Customer Service Techniques. 9. Wrote re... View more

  • View Service Offered By Emmanuela Opurum

    Emmanuela Opurum

    Customer Service Trainer

    Sharjah, Sharjah, United Arab Emirates

    • Customer Service Training
    • Business Development
    • Client Assessment
    • Client Contact
    • Client Issue Resolution
    • Customer Satisfaction
    • Customer Service
    • Customer Service Management
    • Salesforce

    Customer service

    I am an expert in customer service with 3 years experience in Dubia, my drive is Customer satisfaction . I am also a promoter with one of the leading daily company in Dubai with lots of experience in band promoter and sales development. The existence of any company depends on the volume of customer which makes customer the first priority in the company. View more

  • View Service Offered By Aldrin Portal

    Aldrin Portal

    Customer Service Trainer

    Calauan, Laguna, Philippines

    • Customer Service Training
    • Client Issue Resolution
    • Credit Repair
    • CRM
    • Customer Experience Management
    • Customer Retention
    • Customer Satisfaction
    • Customer Service
    • Customer Service Management

    Credit Repair, Customer Service

    I've been with customer service and sales management for over 10 years. These have been the expertise that I can implore and share with the business. I worked with different well-known corporates, such as American Express, Bank of America, and US Autoparts. Currently, I am a part-time Credit Repair Specialist in a sole proprietorship business in Ohio. View more

  • View Service Offered By Aston Sultan

    Aston Sultan

    Customer Service Trainer

    Lahore, Punjab, Pakistan

    • Customer Service Training
    • Business Development
    • Customer Retention
    • Customer Service
    • Customer Service Management

    Customer Service

    Hi there! My name is Aston Sultan. I have over 7 years of customer service experience working on a wide range of products and services. The last project i worked on was for a renowed supplementation company called Vitamin World for which I was the manager. And a key part of my role was to manage the team and make sure all the customer that call in to either place their orders or track the order or ask for refunds were being helped to the highest Standards of customer care. View more

  • View Service Offered By Naveen Jaiswal 1

    Naveen Jaiswal 1

    Customer Service Trainer

    Kanpur, Uttar Pradesh, India

    • Customer Service Training
    • Customer Experience Management
    • Customer Service
    • Customer Service Management
    • Data Entry
    • Data Management
    • Financial Services
    • Relationship Management
    • Retail Sales
    • Social CRM

    Data entry expert , customer service

    I am Naveen Jaiswal I have Completed MBA in Retail And Finance  I Have Experience in Customer support , contacting them And Solve their Queries via all modes of communication ,visit the customer if needed , i have expereince in collecting cutomer data and organize them and entry in clients sap , reporting to senier management  View more

See All Customer Service Training Freelancing Services

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Hire Best Customer Service Trainers

A customer service trainer is an experienced customer service representative who has transformed his/her profession and entered into the domain of training. Customer service trainers generally train both new as well as experienced employees to help them provide improved customer service.

Businesses across various industries require the best customer service trainers to train their customer service executives efficiently and effectively so that they can help engage, influence, inform, and satisfy customers.

Responsibilities and Duties of the Best Customer Service Trainers

Customer service trainers have to fulfill some specific duties and responsibilities. The primary responsibilities of these customer service experts include the following so make sure your freelancer can:

  • Develop high-quality training plans for different customer operations.

  • Create appropriate customer service training courses and design relevant handouts and manuals.

  • Set appropriate goals and make sure that every trainee meets them.

  • Provide appropriate training to the marketing and human resource teams.

  • Coordinate regularly with the marketing team to obtain updates for the marketing deliverables.

  • Monitor all the client-related concerns and arrange training sessions for resolving the same.

  • Compile customer feedback for analyzing the work of individual employees.

  • Participate actively in different stores and team meetings.

  • Recommend improved and more efficient selling techniques.

  • Verify customer checkout processes and suggest enhancements for handling all sales and tenders.

  • Deliver online customer service training, if and when required.   

Additional Qualities Expected from Customer Service Trainers

In addition to the ability to take up the responsibilities as mentioned above, the best customer service trainers should also possess the following qualifications:

  • Experience in customer service positions or sales

  • A Bachelor’s degree in Education or related field

  • Strong communication skills

  • Excellent analytical skills

  • Ability to take important decisions

Customer service trainers can help you generate happy and satisfied customers in your every deal. They can help you in getting loyal customers for your business. Apart from that, the trainers can also enable you to manage your business reputation. Online customer service training can also be taken to meet the purpose.

Benefits of Hiring Customer Service Trainers

Hiring customer service trainers can provide your business enterprise a spectrum of advantages.

  • Increased Employee Efficiency

A customer service trainer can train your employees efficiently to deliver the best service to your clients and customers. The trainer will design practical and purposeful training programs and set meaningful goals to make sure each trainee meets the objective.

  • Improved Overall Productivity

A customer service trainer can help improve your customer dealings and make sure your clients get 100% satisfaction. This can, in turn, improve your overall business productivity.

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