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Top Customer Service Training Freelancing Services

  • View Service Offered By APRIL ANNE LAYACAN


    San Pedro, Laguna, Laguna, Philippines

    • customer service training
    • Advertising
    • Facebook Advertising

    Social Media Content Creation

    For the past 5 years, I have developed competitive skills in creating social media content. I create social media content for different social media platforms(Facebook, Twitter, Instagram, Pinterest, ...

  • View Service Offered By Leonard Kaja

    Leonard Kaja

    Skopje, Cair, Macedonia

    • customer service training
    • Customer Service
    • Excel

    Customer Service Training Team Leader

    I am working in telecommunication company for 7 years. I''ve been replacing a job position as reporting and analysis specialist. During that period I have been preparing weekly reports and analysis fo...

  • View Service Offered By Greg Hickson

    Greg Hickson

    Takoma Park, Maryland, United States

    • customer service training
    • Basic
    • Customer Service

    Customer Service Training

    • Teaches courses in Customer Service Support to New Hires and Key Team members. • Ability to analyze and review customer contact center operations. • Design and implementation client business data t...

  • View Service Offered By Grace Grissum

    Grace Grissum

    Springfield, Missouri, United States

    • customer service training
    • Customer Service
    • English Language

    Customer Service Training

    Specializing in the call center training for customer service and assisting call centers in other countries to sound more fluent in American English. Designed processes to assist call center agents to...

  • View Service Offered By Mark Diomel Alcedo

    Mark Diomel Alcedo

    Alfonso, Calabarzon, Philippines

    • customer service training
    • Billing
    • Customer Service

    Customer Service, Training

    I’ve worked for several international brands on the customer service field such as; ATT, Mobility and DIRECTV. Where I’ve been able to develop my skill in the following areas. 1. ATT (Customer Service...

  • View Service Offered By Dominic Powell

    Dominic Powell

    Hyderabad, Telangana, India

    • customer service training
    • .NET
    • Banking

    Customer Service, Training, Quality

    Offer customer service for Voice, Email and Chat for Telecom, Banking, E-commerce and DTH. Conducted surveys for Customer Satisfaction and Net Promoter Scores. Conducted training on CRM, Salesforce,...

  • View Service Offered By Swagata Basak

    Swagata Basak

    Mangaluru, Karnataka, India

    • customer service training
    • Analytics
    • Call Center

    Customer service,training & audit,Corres

    training and development ? Operations and service management ? Call centre/Contact centre ? Customer care/CRM ? Complaint and escalation ? Written communication cell ? Cost reduction ? Account/Relatio...

  • View Service Offered By Katharine Piggott

    Katharine Piggott

    Dereham, England, United Kingdom

    • customer service training
    • Customer Service
    • Email

    Customer Service Training

    With 20 years experience in customer service I can quickly advise on new techniques when dealing with your customers. I can provide telephone techniques and scripts, email layouts and templates and h...

  • View Service Offered By Euzhan Thompson

    Euzhan Thompson

    Montego Bay, Saint James, Jamaica

    • customer service training
    • Coaching
    • Customer Service

    Customer Service / Training / Typing

    I possess the requisite skills which may be used to maintain the highest standards of your organization. My experiences in the customer service industry have also boosted my people relations skills. ...

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Hire Best Customer Service Trainers

A customer service trainer is an experienced customer service representative who has transformed his/her profession and entered into the domain of training. Customer service trainers generally train both new as well as experienced employees to help them provide improved customer service.

Businesses across various industries require the best customer service trainers to train their customer service executives efficiently and effectively so that they can help engage, influence, inform, and satisfy customers.

Responsibilities and Duties of the Best Customer Service Trainers

Customer service trainers have to fulfill some specific duties and responsibilities. The primary responsibilities of these customer service experts include the following so make sure your freelancer can:

  • Develop high-quality training plans for different customer operations.

  • Create appropriate customer service training courses and design relevant handouts and manuals.

  • Set appropriate goals and make sure that every trainee meets them.

  • Provide appropriate training to the marketing and human resource teams.

  • Coordinate regularly with the marketing team to obtain updates for the marketing deliverables.

  • Monitor all the client-related concerns and arrange training sessions for resolving the same.

  • Compile customer feedback for analyzing the work of individual employees.

  • Participate actively in different stores and team meetings.

  • Recommend improved and more efficient selling techniques.

  • Verify customer checkout processes and suggest enhancements for handling all sales and tenders.

  • Deliver online customer service training, if and when required.   

Additional Qualities Expected from Customer Service Trainers

In addition to the ability to take up the responsibilities as mentioned above, the best customer service trainers should also possess the following qualifications:

  • Experience in customer service positions or sales

  • A Bachelor’s degree in Education or related field

  • Strong communication skills

  • Excellent analytical skills

  • Ability to take important decisions

Customer service trainers can help you generate happy and satisfied customers in your every deal. They can help you in getting loyal customers for your business. Apart from that, the trainers can also enable you to manage your business reputation. Online customer service training can also be taken to meet the purpose.

Benefits of Hiring Customer Service Trainers

Hiring customer service trainers can provide your business enterprise a spectrum of advantages.

  • Increased Employee Efficiency

A customer service trainer can train your employees efficiently to deliver the best service to your clients and customers. The trainer will design practical and purposeful training programs and set meaningful goals to make sure each trainee meets the objective.

  • Improved Overall Productivity

A customer service trainer can help improve your customer dealings and make sure your clients get 100% satisfaction. This can, in turn, improve your overall business productivity.

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