A Cisco CCNP and Fortinet NSE-8 certified professional with an extensive background in Account Management, Network Administration and Technical Support. • Demonstrated ability to design, deploy and maintain LAN and WAN networks by sucessfully completing projects in strict deadlines. • Experienced with configuration and troubleshooting of extensive range of Fortinet UTM and NGFW devices, Alcatel-Lucent 7710/7750, Cisco ASA, ASR 1000 and Catalyst as well as Juniper SSG and NetScreen devices. •Excellent customer service skills with a strong focus towards faster resolution of technical and non-technical issues of clients. • Ability to work under pressure in fast-paced environments with minimum supervision.