Managed and negotiated service contracts aggregating over $65 million dollars annually with the company's vendors and customers.
Developed and managed revisions to the company's business practices that resulted in a reduction of employee turnover and assisted in the resolution of employee issues. Counseled senior managers on employee and workplace
Managed the regulatory compliance of the firm.
Successfully negotiated and drafted a joint venture agreement that introduced the company to a new industry and resulted in several hundred thousand dollars in additional revenue annually.
Saved the firm over $500,000 by establishing a defense to preferential claims made by creditor's committees of bankrupt former customers. Managed credit issues with the vendors who serviced the firm's customers. Managed the proof-of-claims arising in the bankruptcy cases of the firm's customers.
Designed several operational and customer service-related software applications