Areas of expertise: • Writing emails to clients across the globe with six years experience. • Reconciliation of payment methods/gateways basically related to ecommerce websites. • Perfection in handling cases like chargeback, disputes. Handled payment gateways related to Amex, Visa and MasterCard. • Skype chat support to clients based in UK, Germany, Austria, USA, Australia and Liechtenstein with ten years experience. • Handling International inbound and outbound calls with ten years experience. • Handled telesales for Telstra, Bell Canada for four years. • Handled data entry projects. • Team building and management.