I’ve worked for several international brands on the customer service field such as; Capital One, Western Union, Solomoto, Real Estate Brokers and Union telecom International. Where I’ve been able to develop my skill in the following areas.
1. Capital One (Bank Services).
Payment front line agent
Card Services (adding-deleting additional products to active customers)
No Hassle Service (Resolving any issue or inquiring that active customer)
2. Western Union.
Sending and receiving international money transfers
High-Value Customers Agent, helping the customer with Fraud Complains
CORE, Helping to customers with document request and large amount transfers.
Helping Customers on the on-boarding process to our online platform that help
them to manage their online advertising efforts on major online search engines
and social media.
4. Real Estate Brokers.
Coordinating with property managers, real estate agent and customers to set up
appointment for evaluation visits and also follow up on activities calendars to
maintain a productive and effective work schedule.
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