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Customer Service

We offer Customer support for 5$ per hour per agent for non voice and 8$ for voice based support ASSET SOLUTIONS MISSION STATEMENT To provide customers with a single point of contact, and provide a vehicle to support the needs for organizational efficiency, productivity, and performance improvement. VISION • To take ownership of each call • Dispatch tickets in an efficient and timely manner • Manage and follow-up each incident and ensure proper ticket closure • Communicate to ensure the customer's complete satisfaction • Provide reports for trending analysis purposes SERVICES • Offer support from 8AM – 6PM EST( OR ANY OTHER TIME ZONE THROUGH OUT THE WORLD IN ACCORDANCE TO THE LEGAL RESTRICTIONS OF THE CONCERNED COUNTRY); additional support available by request and arranged in advance • Allow customers to use phone, voicemail, or e-mail to report a problem • Provide single point of contact for customer and client.

About

$8/hr Ongoing

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We offer Customer support for 5$ per hour per agent for non voice and 8$ for voice based support ASSET SOLUTIONS MISSION STATEMENT To provide customers with a single point of contact, and provide a vehicle to support the needs for organizational efficiency, productivity, and performance improvement. VISION • To take ownership of each call • Dispatch tickets in an efficient and timely manner • Manage and follow-up each incident and ensure proper ticket closure • Communicate to ensure the customer's complete satisfaction • Provide reports for trending analysis purposes SERVICES • Offer support from 8AM – 6PM EST( OR ANY OTHER TIME ZONE THROUGH OUT THE WORLD IN ACCORDANCE TO THE LEGAL RESTRICTIONS OF THE CONCERNED COUNTRY); additional support available by request and arranged in advance • Allow customers to use phone, voicemail, or e-mail to report a problem • Provide single point of contact for customer and client.

Skills & Expertise

Customer SupportData MiningSoftware DesignSoftware TestingTesting

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